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Dallas Lease Returns
Dallas, TX
7,189 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,189 reviews
February 20, 2023
The process was seamless start to finish working with Kayla. Responded quickly via email, phone or text when we started working together. I did a quick deal and she made it happen! I flew in and drove Kayla. Responded quickly via email, phone or text when we started working together. I did a quick deal and she made it happen! I flew in and drove off with the car and had done all the paperwork before I even got there so it was basically 5 minutes vs 5 hours of paperwork and handing keys over. She went above and beyond to make it easy for me to do business with her and the team there. More
by Kimblezak
Employees Worked With
Kayla Bunch
February 20, 2023
Brad was an absolute pleasure to work with throughout our buying process. He truly made this entire experience so enjoyable. We will definitely be back for our next vehicle! buying process. He truly made this entire experience so enjoyable. We will definitely be back for our next vehicle! More
by R.coonrod91
Employees Worked With
February 20, 2023
Brad and his team were absolutely amazing! Easiest car buying ever! Definitely recommend! Go Brad!!! Easiest car buying ever! Definitely recommend! Go Brad!!! More
by Cheyenne Pearce
Employees Worked With
February 19, 2023
DLR exceeded all standards and expectations. Edgar went above and beyond to work with me and my budget. Super attentive, knowledgeable and always made sure I was informed and updated on the stat Edgar went above and beyond to work with me and my budget. Super attentive, knowledgeable and always made sure I was informed and updated on the status of the car buying process. 10/10 would recommend, Edgar and DLR! More
by Cavazossigi93
February 19, 2023
Sindy Fernandez at Dallas Lease Returns is the absolute best! I bought a car from her April of 2022 (and I still have the car, it’s been great!) and it was time to upgrade my other car because it was gett best! I bought a car from her April of 2022 (and I still have the car, it’s been great!) and it was time to upgrade my other car because it was getting pretty old. She is super friendly and always has a smile on her face. Doing business with her is super easy. I highly recommend and trust her and Dallas Lease Returns! More
by Gregg F
Employees Worked With
Sindy Fernandez
February 19, 2023
Christian found us a car for my mom while we were in Costa Rica. He was very helpful and found us a great deal. He delivered the car for us so we could make it a surprise. Thanks again Costa Rica. He was very helpful and found us a great deal. He delivered the car for us so we could make it a surprise. Thanks again More
by ecostante
Employees Worked With
February 19, 2023
Great to work with and no high pressure sales tactics. The sales transaction process was very simple. Also no extra fees! The sales transaction process was very simple. Also no extra fees! More
by Execdawg92
February 19, 2023
What a car buying experience should be like. We worked with Omarr who actually wanted to help rather than the typical pressure to buy approach. I love how this dealership values their sales We worked with Omarr who actually wanted to help rather than the typical pressure to buy approach. I love how this dealership values their sales team and empowers them to make decisions without the typical “let me ask my manager” games. This was our sixth car purchase and the best experience by a mile. More
by Satisfied Customer
Employees Worked With
Omarr Watkins
February 18, 2023
Kayla made our car shopping experience amazing! She was very relaxed, kind, patient, and even held our baby for us as we looked at cars. It's so hard to find great customer experience these days, b She was very relaxed, kind, patient, and even held our baby for us as we looked at cars. It's so hard to find great customer experience these days, but Kayla is an excellent example of what A+ customer service is. Give that woman a raise! She keeps customers like us coming back. More
by Netty
Employees Worked With
Kayla Bunch
