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Dallas Lease Returns

Dallas, TX

5.0
7,189 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,189 reviews

February 24, 2023

Great Dealership! Very professional and knowledgeable. Fabian Gomez serviced us and he went above and beyond to ensure that we got the vehicle that we really wanted. More

by Cgarza0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

February 23, 2023

All the staff was very friendly here, especially Charlie! He made everything go as quick as possible, stayed in touch, and just made our overall process very easy! More

by Jordan Melendez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Feb 23, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Jordan, and we thank you for choosing Dallas Lease Returns!

February 23, 2023

Pete was the best! Most relaxed process of buying a car that I’ve ever experienced! Will recommend Pete and your company to all of my friends and family!! More

by michelesaint3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Pete was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2023

Pleasantly surprised with the experience. . Brad is super nice and very happy to work with him. He made the whole car buying experience easy and painless. Will definitely recommend him to frie More

by Kbasha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Brad here at Dallas Lease Returns. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 23, 2023

Fantastic people, fantastic dealership. Strongly recommend. They were easy to communicate and to work with. Probably the easiest, most pleasant experience I've had when buying a car. More

by ryan.ragsdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 22, 2023

This is my 4th buying experience with DLR. Omarr was my dealer and helped me with my purchase each time he was hands-down the best dealer he was fantastic and easy to work with didn’t try to r More

by Kylercoleman35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Feb 23, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 21, 2023

Professional, responsive, and convenient. Best car buying experience I have had in over a decade. I will definitely be returning for my car needs. Richard was a pleasure to work with. He was More

by pinacrawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 21, 2023

Brad was so helpful and was so easy to work with. Brad worked over the weekend with me to help me get the car I want and worked with my family while I was over seas to help me get everything I needed More

by Wludington1925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Brad. We appreciate your review!

February 20, 2023

Great service. Not one complaint at all. Sindy made the process simple and easy. I will be recommending her to friends and family for sure. More

by Stbrown2406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Feb 20, 2023 -

Dallas Lease Returns responded

We are very happy Sindy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2023

Mr Richard Bell was my salesman he was very nice, friendly, and caring and helpful with me on my new truck.from 1 to 10 he was a 10 Thanks for your service and help. More

by tyroneruth87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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