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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

Overview
Reviews
Vehicles
4.0
501 Reviews
Call Dealership (888) 417-1466

11550 LBJ Freeway

Dallas, TX

75238

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Showing 501 reviews

September 17, 2023

Customer service sucks cannot get the help you need you holding on the phone no one picks up No return calls. I feel like this company have lots of cars and you are without your car over a week all they s More

by Patsy.beaird
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Alarcon
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September 13, 2023

Waco, thank you for keeping us informed on the status of our car. Thank you for responding to our communication. More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waco
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Sep 19, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

You're very welcome! We appreciate your kind words and feedback. We are pleased that Waco kept you informed and responded promptly to your communication, it is a priority for us, and we're glad to hear that you had a positive experience with our service. Thank you for choosing us, and we value your business!

September 12, 2023

Great service and I love the new remodel the bathroom is amazing and very clean More

by cmuhammad65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waco
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Sep 17, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Dallas Dodge Chrysler Jeep Ram appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

September 07, 2023

Service advisor with good communication . Facility with nice service . clean environment. Respect for customers time. More

by agist
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis
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Sep 10, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

That's wonderful to hear that you received great service and were kept well-informed about the progress of your vehicle repairs! Effective communication and transparency are essential when it comes to auto repairs! Thank you for your visit!

September 06, 2023

The service was outstanding. The dealership itself was friendly and comfortable, my salesman, Amado Medina, was very courteous, amicable, and sharp. He understood exactly what I More

by Samchef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amado Medina
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Sep 23, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words and this wonderful review!

September 04, 2023

Mohammad was amazing and worked with us and kept us up to date each step More

by suzanna.renwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad
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Sep 07, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled that Mohammad provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 03, 2023

Not sure why the employees are not friendly, employees should be care a little bit more about welcome customers. Specially parts receptionist. Or they are listening music, watching videos on YouTube or go More

by Margarito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember
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Oct 03, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 03, 2023

in the offices the ac does not work very well and when washing the new car it takes a long time More

by hinojosape1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agustin
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Sep 06, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for being our customer, we appreciate your kind words!

August 30, 2023

Mr. Q has been my go to person. Has been very helpful. He is great. More

by katy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Q
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Sep 04, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 30, 2023

The updates are nice the wait was just as told the service team is welcoming and quick when it comes to getting you in and out ! Thanks Johnny thanks Waco and special thanks to Derek the service super More

by kandicem18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny , Waco , Derek
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Sep 12, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for choosing Dallas Dodge Chrysler Jeep Ram! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

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