
DELLA Toyota
Plattsburgh, NY
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423 Reviews of DELLA Toyota
Phenomenal service! Heather was especially easy to deal with. She was always available when needed including multiple times after hours and on off days. Can't begin to d Heather was especially easy to deal with. She was always available when needed including multiple times after hours and on off days. Can't begin to describe the amount of work and effort her team put in for me! Good prices as well! More
Absolutely amazing experience. Haden was great. I can't say I've ever received better service from a salesperson before. Most of it was done over email and phone, and when I showed Haden was great. I can't say I've ever received better service from a salesperson before. Most of it was done over email and phone, and when I showed up, I was in and out in 20 minutes. Drove home happy. I'm usually not one that likes going to car dealerships, but driving over four hours away was absolutely worth it, and will be looking to purchase more vehicles from the team at Della Toyota in the future. Haden, Mitch, and Jessica were all a pleasure to work with. More
I took my grandson to Della Toyota to pickup a new car he was purchasing. While at Della Toyota I saw a car that I liked. I meet with Heather Garrow who was working with my grandson, when done with him she was purchasing. While at Della Toyota I saw a car that I liked. I meet with Heather Garrow who was working with my grandson, when done with him she asked if I'd be interested in the car I had seem, I said yes. She was excellent in helping me with the car I had seem. Her expertise and product knowledge made dealing with Della a very satisfying experience, she worked extremely hard to get me the price that made my deal possible. I highly recommend anyone dealing with Della Toyota you can't go wrong having Heather work with you. More
Very smooth transaction with Heather Garrow. She knew what I was looking for and contacted me when a vehicle became available. Heather is very friendly and knowledgeable! A dream to work with! She knew what I was looking for and contacted me when a vehicle became available. Heather is very friendly and knowledgeable! A dream to work with! More
I recently purchased a 2024 Toyota Grand Highlander Hybrid Max from DELLA Toyota and I had a great experience working with Heather Garrow as my sales associate. She was accommodating and made me feel c Hybrid Max from DELLA Toyota and I had a great experience working with Heather Garrow as my sales associate. She was accommodating and made me feel comfortable during the whole process. More
Bought a used car from Della. Check engine light came on 1 week after we bought it. Della tried to fix it and failed. Costing us another $2100.00. I would never recommend buying a Check engine light came on 1 week after we bought it. Della tried to fix it and failed. Costing us another $2100.00. I would never recommend buying any car from this dealership. More
Heather Garrow is a "Real Person", not just a sales person. She is compassionate and caring and found us a vehicle that we could afford. Her paperwork was ready at our appointment time and efficient. person. She is compassionate and caring and found us a vehicle that we could afford. Her paperwork was ready at our appointment time and efficient.. I would recommend Heather any time. More
Our truck was totaled in an accident. We were down to one vehicle and the insurance company gave us 7 days of rental services to replace it. We searched several Toyota dealerships in 2 di We were down to one vehicle and the insurance company gave us 7 days of rental services to replace it. We searched several Toyota dealerships in 2 different states. Contacted Heather at Della and she found us a new vehicle right away. We had a deposit on it and was waiting for it to be shipped for them to only contact Della and say sorry the lot is being inspected it could be up to 45 days. Heather jumped into high gear and found us another one which was an upgrade and made it work. She was amazing to deal with and the whole process was stress free. She even contacted our insurance company and got that all set up for when we came in. Best experience ever! Highly recommend Heather and Della. More
Very seamless not once was I tempted to leave as I have experienced before at other dealerships. Heather was awesome and extremely helpful through the whole process. Heather and Della Toyota will be my fi experienced before at other dealerships. Heather was awesome and extremely helpful through the whole process. Heather and Della Toyota will be my first call when I am in the market again for a new Toyota. Troy More