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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,178 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,178 Reviews of DCH Wappingers Falls Toyota - Service Center
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January 25, 2011
This is my second time going to get work done on my car. Mr. Jefferey has made the time really enjoyable there by helping me through the process, his friendliness and professional manner. I would highly rec Mr. Jefferey has made the time really enjoyable there by helping me through the process, his friendliness and professional manner. I would highly recommend visiting this dealership for it's friendly and very helpful staff. More
by surriya63
Employees Worked With
Jeffrey M. Walsh
January 15, 2011
To whom it may concern: On 01/12/11, I brought my 2007 To whom it may concern: On 01/12/11, I brought my 2007 Rav 4 to DCH for routine service. A Service employee heard me ask a representative if it wa To whom it may concern: On 01/12/11, I brought my 2007 Rav 4 to DCH for routine service. A Service employee heard me ask a representative if it was possible to re-program my remote so all doors would open with one button. ( As opposed to multiple buttons which to me was "maddning") Although I purchased the vehicle new from this dealership, my remote starter was installed by a vendor that was contracted by Toyota. Jeff Walsh intervened and advised me that they may need to contact this vendor to re-program my remote. He further stated that he would attempt to address my request by hooking it up to his laptop to reprogram it. His efforts were successful and I made his supervisor (Lee) aware of how satisfied with his dedication and perseverance. What made this occurrence more impressive was that it was the end of his shift (my appt. was at 3:50 PM) and there was heavy snowfall on this day. I'm sure that his shift was challenging due to the weather conditions but his focus remained on customer service. If Toyota has a recognition program for their employees, Jeff Walsh is most deserving of any such reward. Respectfully: Joseph Finnigan More
by jfinnig
Employees Worked With
Jeff Walsh
January 13, 2011
Service Department has been more helpful and friendly than any service department I have ever dealt with. I have had a recent bad experience with another toyota dealership which made me lean toward not than any service department I have ever dealt with. I have had a recent bad experience with another toyota dealership which made me lean toward not going with another toyota in the future. Because of the experience I have had with the DCH Wappingers service department I am considering changing my decision and sticking with toyota. More
by jeff14
Employees Worked With
Jeff Walsh
October 14, 2010
When I arrived at the dealership to have my '06 Toyota serviced,I decided to just look at the used cars for my son. Michael went through the list of used cars with me and I called my son to see what he th serviced,I decided to just look at the used cars for my son. Michael went through the list of used cars with me and I called my son to see what he thought about the choices. Michael was so patient with me as I worked through this process. As I sat there, I realized that my son was not going to be able to get a car with low mileage at the price he was looking for. So, the most logical thing to do was to look at the new cars for myself and let him buy my low mileage Toyota. Michael went through this whole process with me and helped me so much. He even went so far as to pick me up at my home the next day and took the plates off my car. Buying a new car can be a very scarey experience for a woman alone but Michael made it easy. He took care of all the necessary things...registration, insurance, financing and guided me through the paperwork. He also told me about the New Owners Clinic. I bought a car from this dealership in '06 and was satisfied with the car and the service department but now I am more then satisfied with Toyota and Michael. I do recommend them to everyone. More
by Jean Pizzola
Employees Worked With
Michael Gruen
April 12, 2010
Taryn greets you in a pleasent caring mammer. When asked technical questions she always has the answers or responds in a timely way. At check-out time ,she reviews concerns that need attention and present t technical questions she always has the answers or responds in a timely way. At check-out time ,she reviews concerns that need attention and present them in a courteous considerate way as only a true professional can do. More
by palmate
Employees Worked With
Ms. Taryn Bellino
April 04, 2010
Taryn is very friendly & makes you feel your service appointment is important. She always has a smile & Hello for you! We have used DCH Wappingers Falls Toyota for our last 3 cars, 1986 Avalon, 1999 Ava appointment is important. She always has a smile & Hello for you! We have used DCH Wappingers Falls Toyota for our last 3 cars, 1986 Avalon, 1999 Avalon, & our new Toyota Camry (2009) Hybrid! We are very pleased with the entire staff! More
by mostransky
Employees Worked With
Taryn Bellino
March 24, 2010
The sales and service dept employees at DCH Wappinger Falls Toyota are by far the most professional men and women. On 03/24/2010 I bought my 2009 Highlander in for a service for the first time and I am Falls Toyota are by far the most professional men and women. On 03/24/2010 I bought my 2009 Highlander in for a service for the first time and I am so impressed. Everything from making the oppointment to waiting for the car to be finished was plessurable. The work was done quickly and clean. The Service Advisor Taryn Bellino was very knowledgeable. DCH Wappinger Toyota has a great team and everyone from Managment down should be proud of the professional service they provide. B. Williams More
by bmwilliams99
Employees Worked With
TARYN BELLINO
March 19, 2010
I have been a very satisfied Toyota owner for 13 years. The personnel and service technicians at DCH Wappingers Falls Toyota are the reason why my next car will also be a Toyota. I am always greeted with The personnel and service technicians at DCH Wappingers Falls Toyota are the reason why my next car will also be a Toyota. I am always greeted with a smile and quick service by the customer reps. Taryn Bellino is a most outstanding employee, always courteous, helpful, and professional. You are made to feel that your needs are of the utmost importance to Taryn. She is willing to spend unlimited amounts of time to help aid you with any problems. And so patient! Joey, the van chauffeur is always available to drive me back and forth if mechanical work is needed. A great addition to the Toyota staff! Friendly and courteous, too! Mike Zimmerman, the mechanic, has been taking care of my '97 4Runner for years, and keeps it running perfectly. Last summer, he spent a lot of time explaining and demonstrating the mechanical problems I was experiencing. All problems were solved by Mike! Thanks DCH Toyota! You are the BEST! A very satisfied customer, Joann Hartwig More
by Hartwig49
Employees Worked With
Taryn Bellino
