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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,636 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,637 reviews

May 19, 2024

Great service all around. Everyone is helpful and most of all welcoming.. the service is amazing. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're delighted to hear that you found our service helpful and welcoming. Providing amazing service is our priority, and we're glad we met your expectations. We look forward to serving you again!

May 18, 2024

I chose to wait for my oil change and actually enjoyed the wait in the comfortable waiting area with TV. More

by kathleenakoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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May 18, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for sharing! We're happy to hear you enjoyed your time in our comfortable waiting area during your oil change. If there's anything else we can do to enhance your experience, just let us know. We appreciate your feedback and can't wait to serve you again!

May 18, 2024

They have good customer service, we were helped with all our needs . Scott Marsh ( salesman) was very helpful with finding a car that checked out all our needs . Everyone was very professional ,knowledgea More

by Griselda Arizmendi
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marsh
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May 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Scott Marsh and our team provided you with excellent customer service and helped you find the perfect car. Your positive experience with our professional, knowledgeable, and friendly staff means a lot to us. We look forward to serving you again!

May 17, 2024

Fantastic experience with Joe DeGroodt at DCH. I went in thinking I wanted a used car but ended up test driving a few and then realized that, for not that much more than I would be paying for a us More

by christinacurtis110
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your fantastic experience with Joe DeGroodt at DCH! We're thrilled to hear that Joe provided such exceptional service and helped you find the perfect car to meet your needs. It's great to know that he was knowledgeable and patient, especially considering it was your first brand new, hybrid, and AWD car. We'll be sure to pass along your kind words to Joe and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your five-star rating and hope you enjoy your new car!

May 17, 2024

The dealerships technicians were thorough and fast ⏩ I enjoyed the professional way in the way I was treated. More

by Noel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're happy our technicians were thorough and efficient, and we aim to provide professional service to all of our customers. If you have any questions or need help in the future, feel free to reach out. We appreciate your business and look forward to helping you with any future needs.

May 17, 2024

I had a positive experience with this dealership. They addressed my concerns and provided excellent service as well as video documentation of their work. More

by jmccormick624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your positive feedback! We're pleased we could address your concerns and provide excellent service, and we're glad the video documentation was helpful. If you have any questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and hope to serve you again soon!

May 17, 2024

Raymond Hess at DCH wappingers was amazing. He was ver attentive and did an amazing job. More

by NAVARDOHAYDEN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Hess
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May 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Raymond Hess at DCH Wappingers! We're thrilled to hear that he provided you with amazing service and was attentive throughout your visit. If you need anything else in the future, don't hesitate to reach out. We appreciate your feedback and your business!

May 17, 2024

Tom was very knowledgeable and informative of the services that I needed and has very good customer service etiquette More

by ELANNA.KELLY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about Tom's service! We're delighted to hear that he provided you with knowledgeable and informative assistance while maintaining excellent customer service etiquette. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!

May 16, 2024

Service from start to finish was excellent. Thank you Patrick and Jaime for making my shopping experience a great one! More

by CHARLES
Recommend Dealer
Yes
Employees Worked With
Patrick (Sales) and Jaime (Finance)
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May 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Patrick and Jaime provided excellent service and made your shopping experience great. We appreciate your feedback and look forward to serving you again in the future!

May 16, 2024

It was a pleasure working with Josh and the DCH crew. Josh was honest and kept me informed throughout the process. More

by NYSBASEBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're happy you had a positive experience with Josh and the DCH crew. If you have any questions or need help in the future, just let us know. We're here for you!

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