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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,636 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,636 reviews

May 22, 2024

I felt they treated us fairly. We are never happy with the finance guy anywhere though More

by DEBNSMITH696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel meija
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're glad to hear that you felt treated fairly by our team. We appreciate your honesty about your experience with the finance process and will use your input to improve our services. If there's anything specific you'd like to discuss, please feel free to reach out. We look forward to serving you better in the future!

May 22, 2024

Very prompt intake, service and checkout and Lauren is a pleasure to deal with. All in all, an above board service experience. More

by Robin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're pleased to hear that you had a prompt and pleasant experience, and that Lauren was a pleasure to deal with. We're committed to providing above-board service every time.

May 22, 2024

The staff were attentive, friendly and efficient. I was told the service would require 1 1/2 hours and it was completed in a little over 1 hour. More

by JACKIEAPPELDORN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in service department - sorry - I forgot her name. Very accommodating, though.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that our staff was attentive, friendly, and efficient. It's great to know that we were able to complete your service even faster than expected. We appreciate your kind words!

May 22, 2024

The assistant helped me with the order and gave me the true time it would take to come in More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear our assistant was helpful and provided an accurate delivery time for your new vehicle. We appreciate your kind words and look forward to helping you again with any future needs.

May 21, 2024

Prompt Service with Extensive communication and Helpful Friendly Staff! On Time and Through with Everything More

by MACKEY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you received prompt service and found our communication extensive and our staff helpful and friendly. If you need any further assistance, don't hesitate to reach out. We're here to help! 😊🚗

May 21, 2024

This dealership did a great job working with me while I was living overseas and purchasing a car for my return to the USA. They picked me up from the train station when I arrived, and they made the process More

by JEFFS109
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad we could assist you with your car purchase while you were overseas and make your return to the USA smooth. It's great to hear our team could meet you at the train station and offer a quick and accommodating process. We appreciate your recommendation!

May 20, 2024

Presented Toyotas’ special offer in a manner that made such sense. Courteous attentive in his manner. A nice guy! More

by BARDINIRPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that the special offer was presented clearly and that you found the service courteous and attentive. It's great to know you had a positive experience with our team. We appreciate your feedback!

May 20, 2024

Everyone that we have dealt with from the beginning to the end was amazing, knowledgeable, helpful and fast. Joe Degroodt is our go to guy. I had to bring my two small children with me throughout the enti More

by MISSJESSICA117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Degroodt
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May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Joe Degroodt, Karl, and Dylan made the entire process smooth and painless, even with your two small children. Your kind words mean a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy driving your new Toyota Camry! 🚗😊

May 20, 2024

Went for safety inspection. That is free for lifetime of vehicle. So that was a nice surprise. More

by JAMES.JENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear that you were pleasantly surprised by our free lifetime safety inspection service. If you need any further assistance or have any questions, feel free to reach out. We're here to help! 🚗😊

May 19, 2024

Great service all around. Everyone is helpful and most of all welcoming.. the service is amazing. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're delighted to hear that you found our service helpful and welcoming. Providing amazing service is our priority, and we're glad we met your expectations. We look forward to serving you again!

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