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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,636 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,636 reviews

May 25, 2024

I went in to get my tail light fixed and we found out it was an aftermarket winds and stuff on on the car so we couldn’t do it she told me what we had to do all that and found out what we have to do I did i More

by remalthaner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
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May 26, 2024 -

DCH Wappingers Falls Toyota responded

It sounds like our team was able to diagnose the issue with your tail light, even though it turned out to be related to aftermarket parts. We're glad we could provide you with the information you needed, and we look forward to assisting you further when you come back next week. Thank you for choosing us!

May 25, 2024

Very pleased with the purchase and the service. Good experience. Was worth the long trip to the dealership More

by RAWPIXELZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear that you had a positive experience with us! Thank you for making the trip to our dealership. We strive to make every visit worthwhile and we're delighted that you're pleased with your purchase and the service you received. If you ever need anything in the future, don't hesitate to reach out!

May 25, 2024

Dealership was ok, would have been more satisfied if they were more negotiable with their prices. More

by Bgashi
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. Please contact us at (845) 288-0892 if there's anything else we can assist you with.

May 24, 2024

Very good. Upfront about the cost. No hidden surprises. Sales associate went out of his way to provide excellent service More

by TCLIF0926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Sweeney
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

It's great to hear you had a very good experience with no hidden surprises or costs and our sales associate clearly provided excellent service by being upfront and transparent, while also going the extra mile to ensure your satisfaction. Experiences like this, with honest and attentive staff, are truly appreciated. Thank you for sharing your positive feedback.

May 24, 2024

This is the fourth vehicle I’ve purchased from DCH in Wappingers and it’s been an absolute pleasure. Never a hassle or any problems here. Avi did a great job and is always easy to work with. Great job to More

by mvi51
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

Your continued loyalty to DCH Wappingers is fantastic! It's great to hear that your experiences have been hassle-free, thanks to Avi's excellent work and our entire team's commitment to customer satisfaction. Thank you for sharing this wonderful feedback praising their service.

May 24, 2024

I wish they had tea or snacks. But everything else went well although I waited a bit longer that I was initially told. More

by JOANNAWNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren S.
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

While the lack of tea or snacks was unfortunate, it's good to hear that your overall experience went well despite some extra wait time. We appreciate your feedback.

May 24, 2024

We had a positive experience working with Joe DeGroot, our salesman. He was knowledgeable, genial, and a good communicator. More

by WMSGRInnELL
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

Joe DeGroot clearly made a great impression with his knowledgeable, friendly, and communicative approach. It's wonderful to hear your experience working with him was positive. Salespeople like Joe who prioritize expertise and strong customer rapport make all the difference.

May 23, 2024

I had a great experience buying my new Toyota. They found the Rav 4 I wanted at another dealer. Mike was great about keeping in touch with me about when the car was arriving at the dealer. More

by KAYLO320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear you had a great time buying your new Toyota and that we could find the RAV4 you wanted. Mike's dedication to keeping you informed about your car's arrival is much appreciated. Enjoy your new vehicle!

May 23, 2024

everyone was pleasant; Stephon was incredibly helpful in arranging all the details by phone so I was literally able to walk in, give them a check and drive away More

by MARY.ANGERAME
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that your experience was pleasant and that Stephon was able to make the process smooth and efficient for you. We appreciate your business and look forward to serving you again in the future!

May 23, 2024

I bought four Toyota corollas here at dch Wappingers. The cars are great, sales reps great and service dept is great. More

by MISSJENI18.DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and for choosing DCH Wappingers! We're thrilled to hear that you’ve had great experiences with our cars, sales reps, and service department. We appreciate your continued support and look forward to serving you again in the future!

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