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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,243 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,243 reviews

August 18, 2021

Very professional and clean. The men and women who work there are very polite and kept me up-to-date on everything that was happening with my Tacoma. I would recommend DCH Toyota. More

by lwat8339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one!

August 18, 2021

These people are rip offs and I will never buy a car from them again!!! They told me a needed a new tire as it was unrepairable and also SAIDI NEEDED NEW BRAKES IN ORDER TO PASS MY INSPECTION.They were wrong More

by BRIGGS3021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cimorelli
Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Aug 23, 2021 -

BRIGGS3021 responded

I just called your dealership to ask to speak with someone regarding this review and after 15 rings I hung up. I pressed zero to speak with an operator and no one picked up! This deanship is a loser all every count!

Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Dear Briggs3021, please call me directly @ 845-296-4261. please leave a call back # just in case I'm assisting someone else. thank you, Benjamin Carlson Fixed Operations Manager

August 18, 2021

Had service done in my truck...the guy was very helpful ...and went to jaime for information on another vehicle that Is on sale....hopefully I can get another car from here More

by cruzanahi13
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! It sounds like you had such a great experience working with our team and we look forward to seeing you again soon!

August 18, 2021

Simple entry. Very helpful reception. Accurate time estimate. Pleasant waiting room. Great tasting espresso. DCH keeps impressing me as an excellent establishment. The other customers seem happy too More

by APPLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're so happy to know your visit with us was a pleasant one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

August 18, 2021

The dealership was good, however check out took too long to leave with the car. My agent was excellent, he had a good knowledge oh all cards, I really appreciate him. More

by RHINOWR73
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada
Aug 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience at our dealership! We hope to see you again in the future!

August 17, 2021

great service, but it took longer than at past service centers that i used for my previous cars. The waiting area was packed with customers. More

by NYSLACIN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Aug 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We look forward to working with you again in the future!

August 17, 2021

Beautiful car and they sent me a video of car before arriving helped out greatly.showed car inside and out and all special options. Awesome job More

by Chefbob4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lahl
Aug 18, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon!

August 16, 2021

Great Customer Service goes out to Micheal Giordano he's very good,honest helpful get you out fast,thank you micheal i will sent my friends More

by robincooper489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 16, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Michael!

August 16, 2021

Great service. My vehicle was ready after an oil cjange and Tire rotation within 45 minutes of arrival. We appreciate the friendly service representative. Will consider purchasing my next vehicle from DC More

by KRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 16, 2021

Great service and quick. I love my toyota very very much. Good car and great job working with Mike and so far first service was fine. More

by JBARONE422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason from service dept.
Aug 17, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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