Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Paramus Honda
Paramus, NJ
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,125 reviews
February 27, 2011
This is the second time I've gotten a car from PAramus Honda, and I've worked with Maria both times. The service was amazing both times. Everyone is very friendly and gives you every option they can to f Honda, and I've worked with Maria both times. The service was amazing both times. Everyone is very friendly and gives you every option they can to fit your budget and style of car you want. Maria is very nice and understanding, and also works hard to help the customers with what they need. Their auto body shop is also great. I dropped my car off to be fixed and picked it up two days later - no hassle. Great job Paramus Honda!! More
by jlbozoglan
Employees Worked With
Maria Alcantara
February 24, 2011
The first expression of John Park is kind, polite, and nice. He supported me all by his 100% effort and cared me as if I were his family. Moreover, I recommanded him to my collegues in the office. I d nice. He supported me all by his 100% effort and cared me as if I were his family. Moreover, I recommanded him to my collegues in the office. I don't want to say any more words. In short, John Park is the best. More
by qornsgh
Employees Worked With
John Park
February 23, 2011
From the minute we met Wes in the parking lot to the goodbyes when we were leaving with our car he was he epitome of a kind, friendly, informative gentleman. Overall the dealership itself was a welcomi goodbyes when we were leaving with our car he was he epitome of a kind, friendly, informative gentleman. Overall the dealership itself was a welcoming place to do business and satisfying experience. We got better service in buying a used car then we ever would have imagined. They honestly cared about giving us a safe, clean, ready to drive used car. More
by regfus
Employees Worked With
Wes Hamdan
February 22, 2011
Jose Hernandez was very informative and very helpful throughout the process of our purchase. He went above and beyond to make sure the process ran smoothly. He sat down with us and showed us the car i throughout the process of our purchase. He went above and beyond to make sure the process ran smoothly. He sat down with us and showed us the car inside and out to review all of the options we had on the car. He did an excellent job. More
by ppena123
Employees Worked With
Jose Hernandez
February 22, 2011
This is my third car I leased through DCH. Their salesmanship is great and they treated with me respect. I had a price in mind and they met my price. I will continue to highly recommend DCH to fie salesmanship is great and they treated with me respect. I had a price in mind and they met my price. I will continue to highly recommend DCH to fiends and family. It's also very convenient that I live about 3 miles from the dealership. More
by jkazzolino
Employees Worked With
Hamlet Liriano
February 21, 2011
Price is bad for trade in value of the car. It does not follow the price listed in the Kelly blue book that the Honda website had included. Instead, another system was used that sounds like Galvon (sic) a follow the price listed in the Kelly blue book that the Honda website had included. Instead, another system was used that sounds like Galvon (sic) as per the dealership and totally dismissed the Kelly values that came from the Honda website. Customers are therefore lured into a false sense of knowing what they are deserving of their trade in car which in dealer's reality is way off the trade in value of the Kelly blue book (and what other car makers had offered before we went to Honda). The OTD price maybe competitive but the trade value is way off. This practice should stop. Get the Kelly blue book out of the website if you are using a different system. I understand it is a marketing ploy but it is not an honorable way of luring customers. The salesperson, Raphael however was very thorough and helpful with showing us the car and checking out the equipment to make sure it is working before it leaves the lot. I would recommend the dealership for that. More
by nspenera
Employees Worked With
Raphael Ramos
February 20, 2011
we were absolutely stratified with the service, which Hamlet Liriano provided to us. He was polite and patient, explains in details everything about the car, i was interested in.The result you can see, Hamlet Liriano provided to us. He was polite and patient, explains in details everything about the car, i was interested in.The result you can see, we bought the car! service was perfect, price was good, there is nothing to add. More
by szimianina
Employees Worked With
Hamlet Liriano
February 20, 2011
DCH Paramus Honda beat my lowest quote from another local Honda dealership by over $3000. Best service. Best knowledge. Best price. They don't want you to be satisfied...they want you to be Thrilled. If you Honda dealership by over $3000. Best service. Best knowledge. Best price. They don't want you to be satisfied...they want you to be Thrilled. If you DON'T buy/lease from DCH Paramus Honda...I feel badly for you. More
by KMcD
Employees Worked With
Barry Magnus, Bobby Kibbler, Jose Hernandez
February 19, 2011
salesman was excellent, orig price quoted via email by manager was misleading. total price usually includes dealer prep. upon arrival was told that it wasn't part of the price. I felt this was misleading. manager was misleading. total price usually includes dealer prep. upon arrival was told that it wasn't part of the price. I felt this was misleading. In the end I bought the car at the price quoted but I had to negotiate it back to quote. More
by creszka
Employees Worked With
eddie elayan
February 18, 2011
From the moment I walked into DCH Honda I felt nothing but kindness and friendliness. Gerard was the best. He answered every question and helped me with every desicion. What I enjoyed most was he made but kindness and friendliness. Gerard was the best. He answered every question and helped me with every desicion. What I enjoyed most was he made me feel like every descion was mine and mine alone. I've been to many car dealerships where I was told what car was best for me even though I had no interest in the cars I was being showed. I would recommend DCH Honda to all my friends and family. More
by JennOcasio
Employees Worked With
Gerard Juszczak
