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DCH Paramus Honda
Paramus, NJ
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,125 reviews
March 27, 2011
This is my second Pilot from this Dealer. First time Harshal was my salesperson. Today it was Eddie. No hassles from start to finish. Very professional, friendly and didn't was my time with extra "add o Harshal was my salesperson. Today it was Eddie. No hassles from start to finish. Very professional, friendly and didn't was my time with extra "add ons". I'd recommend these guys without hesitation. BTW, I love the new car!! More
by hurleycopy
Employees Worked With
Ed Elayan and Harshal Patel
March 21, 2011
There is no way that these reviews must be real. Let me give you my experience at this place. I went to buy a new Honda Fit. Got there and spoke to one of the sales guys. He did not care to ask any ques give you my experience at this place. I went to buy a new Honda Fit. Got there and spoke to one of the sales guys. He did not care to ask any questions or tell us any information about the car. He said, first you will test drive it, and then we can talk. We test drove it, I like the Honda Fit. When it came down to discussing the price of the car, he left the desk about three times, each time for at least 15 mins (to speak to his manager). Came back with an outrageous price of almost 19K to purchase the 2011 manual base Honda Fit! His manager comes over after this and tells us that for the price we want we are better off leasing. He says "its human nature to want a new car every three years. Listen to what I say; I know what I am talking about" Huh!? So He gives me another crazy price to lease of 270 a month for it with a 12K limit on the mileage. I told him thanks but no thanks. He said feel free to look elsewhere but you will not get a better price than this. I did go elsewhere and PURCHASED the car for 3K less than his price and a monthly payment of $235. They seemed really grimy and could care less about the customer’s needs and wants. DO NOT GO THERE if you want a good deal on a new car. Especially if you have tier one credit. You can go anywhere and get a way better deal. More
by andreinaj
Employees Worked With
Do not remember their names
March 12, 2011
I previously leased a Honda Civic Si in 2008 and I went back to get the same new 2011 Civic Si. At first they didn't have the color I wanted but got back to me in 3 days with the color I wanted. My represe back to get the same new 2011 Civic Si. At first they didn't have the color I wanted but got back to me in 3 days with the color I wanted. My representative was very knowledgeable, negotiable, courteous and non-pushy. I originally wanted to purchase my leased car because I had not driven a lot on it, but I got a better deal leasing a new one. I even got props for getting a great deal from my friends. More
by jerrysuh
Employees Worked With
Seon Han.
March 06, 2011
Paramus Honda was very helpful with my request and purchase of my new 2011 Civic. They had a big selection to chose from.I would do business with them again. I was able to test drive a 2011 Civic duri purchase of my new 2011 Civic. They had a big selection to chose from.I would do business with them again. I was able to test drive a 2011 Civic during rush hour conditions and it was great. The dealer was very receptive to my needs, and Hamlet was the best. I was able to take delivery the following night after I had leased the vehicle. Thankyou. More
by pcaruso713
Employees Worked With
2
March 05, 2011
the service I received at DCH was superb. Hamlet Liriano explained all the details of my new veghicle and was extremely patient and helpful. Judy, his manager was also the best help and made sure that our p explained all the details of my new veghicle and was extremely patient and helpful. Judy, his manager was also the best help and made sure that our payments and contract were as beneficial as possible to us. I dread buying cars but DCH Honda has taken the dread out of the process. P>S> This is the second tine we have leased our cars here. TWO CARS at a time More
by cdr926
Employees Worked With
hamlet liriano
March 03, 2011
Best car buying experience in life. I asked for a quick experience and that is exactly what I got without sacrificing service. Rob Kibbler did most of the work over the phone and answered all questions I experience and that is exactly what I got without sacrificing service. Rob Kibbler did most of the work over the phone and answered all questions I had and when I arrived promptly greeted me and then handed me over to Raphael Ramos and Eric Thomas who were excellent More
by donfiore
Employees Worked With
Raphael Ramos,Eric Thomas and Rob Kibbler
March 03, 2011
Didn't want to be hassled. Just wanted to get a new car for a good price and be done with it. Didn't try to make an outrageous offer, and also cleared up a problem with my credit report. All in all, a go for a good price and be done with it. Didn't try to make an outrageous offer, and also cleared up a problem with my credit report. All in all, a good experience, and I am satisfied with my new car. More
by julius7981
Employees Worked With
Maria
March 02, 2011
It was such a pleasant experience from the time we walked in to the day we left with our new car! We could feel so lucky to have worked with Garth; he was the perfect sales manager. He could not have been in to the day we left with our new car! We could feel so lucky to have worked with Garth; he was the perfect sales manager. He could not have been more helpful or more considerate with all our questions. The family is now loving the new CRV!! More
by doreen.dipasupil
Employees Worked With
Gareth Crosdale
March 02, 2011
My 1st impression at DCH was so so till we met Joe. My My 1st impression at DCH was so so till we met Joe. My wife and I originally went to DCH Honda just to inquire information on the CRV. When we got My 1st impression at DCH was so so till we met Joe. My wife and I originally went to DCH Honda just to inquire information on the CRV. When we got there, the place was packed and we couldn't find any help from anyone on a Saturday afternoon. There were a few guys sitting by the windows at their desk checking their Facebook who didn't even want to get up or acknowledge us. Not sure if they were profiling me, didn't think I can afford to buy a car. We were a bit frustrated so we went to the front desk, the tall lady was extremely nice, she tried to get us someone. One hispanic man came over, he said, Hi, I'm w/ a customer, but I can't help you.; (WHAT was the point of that??)(Again,we felt we were misjudged, he probably thinks I'm some young guy who's going to ask him tons of question and waste his time). Finally the tall lady brought Joe to us, he was a good man and we are happy that we bought a car from him. He's not your typical shady salesman who tries to sell you crap, he was an honest salesperson. We had a lot of questions and he answered most of our questions, we told him what we wanted and he came through. I still think I paid a bit extra than what I originally had in mind. At the end, I didn't mind that Joe was making the commission off from me, I told my wife I don't want to go anywhere else and renegotiate, my instinct was I trust this guy. More
by jkny21
Employees Worked With
Joseph Chrusciel
February 27, 2011
The best thing about this dealer was that from start to finish I only dealt with one person Hamlet Liriano. He did everything possible in helping us make a decision. My wife had driven the honda oddysey tw finish I only dealt with one person Hamlet Liriano. He did everything possible in helping us make a decision. My wife had driven the honda oddysey twice but never was able to see the different finishes of color and Hamlet was kind enough to bring in a car the had in their warehouse in paterson so she could see the oddysey in the color she was interested in. We were debating between the Toyota Sienna and the Honda Oddysey and the customer service and friendlieness of Hamlet liriano helped us choose our first minivan the Honda Oddysey. I will recommend the dealer and the sales rep because my families experience was exceptional. More
by javier3
Employees Worked With
Hamlet Liriano
