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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

April 24, 2012

We would like to thank Mr. Alex Bernabe for his assistance in picking a car. He was patient, friendly, polite, and knowledgeable. It was a very good, pressure-free experience in finding a car. We'r More

by mvital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marlo Vital
Apr 24, 2012 -

DCH Paramus Honda responded

Alex will be thrilled to read your review. Thanks for taking the time to post your feedback. It is our goal that each one of our customers walk out of the dealership feeling the same way you did. Confident in knowing you had made the right decision, knowing that you paid the lowest price and actually looking forward to your next car-buying experience. Thanks again for your review! Please follow us on Twitter and like our Facebook page for specials and dealer updates. Sincerely Brian Lam, General Manager

April 23, 2012

When I walked into the dealership, Steve Chan and Tarek Olabi were right at the doorway. Steve immediately shook my hand and, among other things, asked me what my concerns were about buying a car. I told More

by mtbryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 23, 2012 -

DCH Paramus Honda responded

Michael thanks for taking the time to craft such a well-written review. Steve, Tarek and the rest of our team join in congratulating you on your new Accord. It is great to hear from a customer who left our dealership with one new car and TWO new friends. This result is our goal for each and every customer that walks through the doors. We want to make sure every need is met and every question answered with a helpful response while building a relationship that will last for a lifetime. Thanks again for your review and you can expect the same great experience with our service department when it comes to maintaining your new Accord. Please follow us on Twitter and like our Facebook page for service specials and dealer updates. Sincerely Brian Lam, General Manager

April 21, 2012

Both John and Jose went out of their way to make certain that our expectations were met. We are very challenging customers, yet their professionalism, courtesy, and excellent customer service gave me confid More

by scottbianco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2012 -

DCH Paramus Honda responded

Thanks for your review! John and Jose will both be pleased when we pass this along to them. They are both great parts of the family we have here and they have great knowledge of our product. Our staff takes pride in what they do, which makes challenging situations much easier and gives the people they work with confidence. Congratulations and please like our Facebook page for exclusive offers. Sincerely Brian Lam, General Manager

April 20, 2012

Went to Paramus Honda looking for a Certified Pre-Owned Civic and bought one that day. Working with Harold Martin and his team was fun and resulted in the purchase of a great car at a great price. Paramus More

by JasonPaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2012 -

DCH Paramus Honda responded

Thanks for the review and congratulations on your new Civic! Harold is a great guy and an awesome member of our team. We have created a spacious and friendly environment to change people’s idea of what a car dealership is. There is no pressure and everyone on our team is friendly, helpful and honest. We thought of how we would want to be treated and implemented that into the way we do business. Thanks again and like our Facebook page for special service offers. Sincerely, Brian Lam, General Manager

April 19, 2012

I have to commend Manny Muheidat on his friendly and professional service to me when I purchased a new Honda Pilot. He was not pushy in any way, listened to what I was looking for and my needs and want More

by jantim3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Muheidat
Apr 19, 2012 -

DCH Paramus Honda responded

Thanks so much for your review and recommendation. We look forward to offering the same great service to your friends and family. Manny is a great guy and a big part of our talented team. He will be grateful to read your review. Passing our extensive knowledge on to our customers is why people leave our store happy and confident they are driving away in the perfect car. Thanks again and like our Facebook page for special offers. Please follow us on Twitter as well for dealer updates. -Sincerely Brian Lam, General Manager

April 19, 2012

I was able to trade in my Honda Pilot 2006 and get a fair price, then purchase my leased Honda Pilot 2009. I then was offered a new lease deal for a 2012 Honda CRV with a great price and they even went out o More

by charley284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2012 -

DCH Paramus Honda responded

Thanks for the review Charles! We are pleased to hear about your experience and thrilled to hear that we will have the opportunity to serve you again in the future. We have created an atmosphere that unlike most other dealerships makes people feel comfortable. Our knowledgeable team will be here to answer any questions you have in the future and will always strive to fit your exact needs. Thanks again and we look forward to seeing you again soon. Follow us on Twitter and like our Facebook page for special offers. Sincerely Brian Lam, General Manager

April 18, 2012

great service great price John went over every little great service great price John went over every little details about the deal and explained to me very kindly. I'll give AAAAAAAAA+++++++++++++++ t More

by kiggaboi133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

DCH Paramus Honda responded

Thanks for the A+ to the 10th power! We love to hear about one of our salesmen making such a great impression on another person. John will be thrilled to read your review and will be happy with your recommendation. Come back and see us for service and expect the same great people in the service department! Follow us and like our Facebook page for our current specials and events! Sincerely, Brian Lam, General Manager

April 18, 2012

Mike sawalha and finance person did great job I was Mike sawalha and finance person did great job I was happy to buy honda from this dealarship through mike and his supervisor they did great job al More

by bdair914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike awalha
Apr 18, 2012 -

DCH Paramus Honda responded

Thanks for the review and congrats on your new Honda! We have built a great staff that will take care of all the needs of our customers. Like our Facebook page for special offers when it's time for service. Follow us on Twitter as well to get event notifications, car info and dealer updates. Thanks again, sincerely, Brian Lam, General Manager

April 18, 2012

I received exception service and great customer service. Very friendly environment and very knowledgeable people who have their best intreste in helping the customer with the best deals . More

by arlene10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

DCH Paramus Honda responded

Thanks for your feedback Arlene! We strive to provide each one of our customers with the knowledge and environment to make informed decisions. There are many places where you can buy a car but people come to visit us because of the outstanding environment created each day by our helpful and friendly staff. Follow us and like our Facebook for service specials and sales. Sincerely, Brian Lam, General Manager

April 18, 2012

I had a great buying experience with John Park. He was absolutely fantastic and extremely helpful. He spent a lot of time with me when the dealership was very busy, and we were able to work out a great pr More

by kimjunhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

DCH Paramus Honda responded

John will be happy to hear about this review and your kind words. Thanks for taking the time to write a review and congrats on your new ride! Your recommendation means a great deal and we are looking forward to help you, your family and friends in the future. They can expect to get the same great service from any member of our team. Follow us on Twitter and like our Facebook page for special offers and dealer updates. Sincerely, Brian Lam, General Manager

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