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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

May 11, 2012

Mr. David Kim was very nice. He knows what he is talking about. When my dad and I asked questions, he replies back with a direct, simple, and straight answer. He's great. I recommend him to other customers More

by bsjjsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 11, 2012 -

DCH Paramus Honda responded

Thanks for the review and David thanks you for your kind words! We want to make sure that each of our customers gets all of the information they need to make an informed decision. We are lucky to have such a knowledgeable team who make understanding things very simple. Thanks so much for your recommendations and your business. We hope to see you again in the future. Follow us on Twitter and like our Facebook page for special offers and updates. Sincerely, Brian Lam, General Manager.

May 09, 2012

Best car purchasing experience we have ever had. Jon Medrano went above and beyond. Not only did he know about the vehicles in which we were interested, but he had an awareness and appreciation of our More

by bvc666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2012 -

DCH Paramus Honda responded

We are honored to have you as a customer and humbled by this wonderful review. Thank you so much for your kind words and five-star rating. We are happy to know you enjoyed working with Jon. We do everything possible to make sure our customers are completely satisfied with their experience. We are happy to know you were pleased and we look forward to providing you with the same degree of service on your next visit. Again, thank you for this positive review and congratulations on your new 2012 Honda CR-V! Sincerely Brian Lam, General Manager

May 08, 2012

I am very pleased with Mr. David Kim's service and assistance. He is very honest and professional sales person who doesn't play games. I especially appreciate his patience and effort to convince me More

by ejoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2012 -

DCH Paramus Honda responded

We truly appreciate your taking the time to visit our dealership and share your experience. Your business is greatly appreciated. David is a great member of our staff who works hard to provide each customer with the very best in service. We are happy to know you appreciated the service he provided you. We look forward to enjoying a lasting relatinoship with you and we pledge to continue to offer you the very best in customer service on your next visit and beyond. Again, thank you for this wonder review and recommendation. We are honored to have you as a customer. Sincerely Brian Lam, General Manager

May 08, 2012

Jean was very pleasant and straight forward in answering all our questions. He could not do enough for us and was not pushy like some dealers are, made us feel very relaxed. Please thank Him for a great e More

by frangeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Castor
May 09, 2012 -

DCH Paramus Honda responded

Frank and Georgia, We are happy to know Jean could provide you with outstanding customer service. Our staff works hard and we are pleased to learn you have noticed. Thank you so much for this five-star rating. We look forward to helping you again in the future. We will definitely pass along your kind words to Jean. Sincerely Brian Lam, General Manager

May 07, 2012

This is our first car purchase thru Paramus Honda. I am very pleased and happy with our new car. I bought this car for my wife and she loves it. We live in VT and came 6 hours to buy the car, the work that More

by cell phone deals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teressa, Hamad & Tarek
May 07, 2012 -

DCH Paramus Honda responded

Mohammad and Jessica, We do everything in our power to make sure our customers are happy with their experience and we are thrilled to learn you enjoyed working with us. Thank you so much for reaching out and sharing your experience with us. We truly appreciate your business. Teressa, Hamad and Tarek will be happy to hear about your review. Thank you for choosing us. We are honored to have you as a customer. Sincerely Brian Lam, General Manager

May 06, 2012

I have bought vehicles from the Honda dealership in the past and had a great experience. I decided to come back and was so happy when I was greeted by Leslie Solomon. He was friendly, easy going and very More

by TDKREPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leslie Solomon
May 07, 2012 -

DCH Paramus Honda responded

We would like to first thank you for your loyalty. We are happy to know we have earned your trust. We would also like to thank you for this five-star review. We are very happy to know we could achieve 100 percent customer satisfaction with you. Leslie and the rest of our staff will be pleased to hear about your review. Thanks so much for taking the time to visit our dealership. You are greatly appreciated. Sincerely Brian Lam, General Manager

May 05, 2012

Just to finish the overall satisfaction note was 5. I would recommend this dealership to any person who wants to be served well and fast! More

by MISSENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2012 -

DCH Paramus Honda responded

Thanks so much for your five-star rating! We are happy to know you were pleased with our service. Your recommendation is greatly appreciated and we look forward to helping you again in the future. Sincerely Brian Lam, General Manager

May 05, 2012

DCH Paramus Honda's staff were professional and a pleasure to deal with. CJ and Anastasio provided excellent customer service and worked we me so I was able to drive away with the car I wanted at a More

by Allin4autism
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cj and Anastasio
May 07, 2012 -

DCH Paramus Honda responded

Our No. 1 goal is provide our customers with the highest-level of customer service. Making sure they are completely satisfied is our goal and we are happy to know we were able to achieve this with you. Thanks so much for sharing your experience with us. CJ and Anastasio will be pleased to hear about your visit. We're happy to have helped you and we look forward to your next visit. Sincerely Brian Lam, General Manager

May 07, 2012 -

DCH Paramus Honda responded

Our No. 1 goal is provide our customers with the highest-level of customer service. Making sure they are completely satisfied is our goal and we are happy to know we were able to achieve this with you. Thanks so much for sharing your experience with us. CJ and Anastasio will be pleased to hear about your visit. We're happy to have helped you and we look forward to your next visit. Sincerely Brian Lam, General Manager

May 04, 2012

Excellent Service and Excellent prices. Best Honda Dealer in New Jersey. The Costumer Service was the best of the 6 dealer that we wnt in New Jersey and the price was the one we where looking for. More

by Yankees2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2012 -

DCH Paramus Honda responded

Thank you for this wonderful review. Our No. 1 goal is to provide our customers with the very best in customer service. You have indicated that you were extremely impressed with the service you received and this pleases us immensely. Thank you for sharing your experience with us. We are honored to have you as a customer. Sincerely Brian Lam, General Manager

May 01, 2012

Had a very pleasant experience working with Moe Rabboh Had a very pleasant experience working with Moe Rabboh and Lou Saadeh. It was easy and fun getting the deal done. Both men were very personable, h More

by gaylin54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Rabboh & Lou Saadeh
May 01, 2012 -

DCH Paramus Honda responded

Thanks for the review and we are glad that you came to us for your new car! Lou and Moe are both great guys and also very knowledgeable. We are thrilled that they gave you an awesome experience and all your needs were met. Your friends and family are always welcome and can expect the same great service and amazing deals. Please follow us on Twitter and like our Facebook page for special offers, updates and Honda news. Sincerely, Brian Lam, General Manager

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