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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

May 28, 2012

We specifically came back to DCH Paramus Honda because of our previous experience. Buying a Honda at DCH was an easy choice....quality, service, and price. Salesman Alex Bernabe is a pleasure doing business More

by hck29dch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 29, 2012 -

DCH Paramus Honda responded

Alex will be thrilled to read your review! Thanks for becoming a return customer and we look forward to building our professional relationship for many years to come. Alex and the rest of our staff are sensitive to the needs of every customer and they are also stuffed with useful knowledge which they are happy to pass along. Our staff's qualities guarantee a great experience every time. Thanks again and please like our Facebook page for special offers. Sincerely, Brian Lam, General Manager

May 27, 2012

I started communication on the internet to buy my Honda Accord. When I met with my car sales consultant, he stuck to the price he gave me via an e mail. No hassle, and I got the car I wanted. Consultant More

by Cat049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 29, 2012 -

DCH Paramus Honda responded

Congratulations on your new Accord! You got a great car that will still be a great car in 10 years. A lot of people are doing their car shopping on the internet and we think it's great to able to compare prices, features and much more at the click of a mouse. This beats running around doing the same thing. Our internet department will always stick to their quoted price and will do anything within reason to help make the process as simple and stress-free as possible. Thanks for the feedback! Follow us on Twitter and like our Facebook page for specials. Sincerely, Brian Lam, General Manager

May 25, 2012

Gareth was great! Friendly, knowledgeble, and veryyy patient! We are very happy we went to this dealership and enjoy our new car! Thank very much! More

by iratuchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2012 -

DCH Paramus Honda responded

Gareth is having a great day in the review department; he will be thrilled to read the kind words you had to say. We will have to give a couple of pats on the back for getting back to back stellar reviews. You will always have a great experience in our store no matter who helps you and we look forward to having the opportunity again in the future. Thanks for the review and have a fun and safe holiday weekend. Follow us on Twitter and like our Facebook page for news, specials and much more. Sincerely, Brian Lam, General Manager

May 25, 2012

We came to DCH Honda to lease 3 cars. My husband, sister in law and myself needed to turn in our old cars and lease new ones. The service was friendly, accommodating and fair in price. Hamad Deeb went abov More

by cleonardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 29, 2012 -

DCH Paramus Honda responded

That's a great story! Thanks for taking the time to share it and thanks so much for your recommendations. It's great that you all have become loyal customers and we hope to be your continued choice in the future. Everyone has different needs and we will always do our best to meet all of them. Thanks again and if there is anything you need at all, please don’t hesitate to ask. Please follow us on Twitter and stop by our Facebook page for some great content and special offers. Sincerely, Brian Lam, General Manager

May 24, 2012

Very knowlegeable, friendly and professional staff. Gareth was extremely knowledgeable, helpful, patient, friendly and polite. There were no sales "games" or pressure. We spent a much shorter time wit More

by RJM1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2012 -

DCH Paramus Honda responded

Gareth is an awesome part of our team and he will be happy when he gets a chance to read your review. We are lucky to have a group of people who all love their job and take getting people the cars they want or truly need very seriously. No matter what member of our team comes to your assistance, you will be guaranteed a top-notch experience and most likely learn something useful in the process. Thanks again for your business and taking the time to write a review! We look forward to seeing you again. In the meantime, follow us on Twitter and like our Facebook page for special offers and event announcements. Have fun and drive safe, Brian Lam, General Manager

May 23, 2012

Billy was straight up from beginning to the end. Everything we discussed with him over the phone was the same when we walked into the dealership. He handed us over to Jean Castor who finalized all More

by accord12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Thomas
May 23, 2012 -

DCH Paramus Honda responded

Thanks for the review and a BIG thanks for the recommendation, we really appreciate them both. One of the best qualities of our staff members is they are all genuine people. You can also expect a great experience when the time comes to meet our service department. Make sure to like our Facebook page to receive special service offers and brand information. Have fun and drive safe! Sincerely, Brian Lam, General Manager

May 23, 2012

I bought my first honda (CRV)at this dealership 8 years ago and I did again for my new honda accord 2012. I'm very satisfied with the sales person, services etc. More

by Teresa Czerhoniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2012 -

DCH Paramus Honda responded

Congratulations on your new Accord Teresa! It's great to hear from customers who bought their first vehicle from us and especially someone who came back 8 years later for their second. It's a great feeling to know that we are able to be part of making your daily life a bit easier with a safe and reliable car. The 2012 Accord is great and you will have a long lasting relationship with this vehicle as well. Stop by our Facebook page for special offers and follow us on Twitter to stay updated on Honda news. Thanks again, Brian Lam, General Manager

May 23, 2012

Great people and very professional. This is my 5th or 6th car with Judy. I look forward to working with Hamad and Judy in the future. More

by smberman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 23, 2012 -

DCH Paramus Honda responded

WOW! Thanks for being such a loyal customer and for taking the time to write a few nice words about our store. Judy is obviously doing something right; she is a great member of our team and she will be thrilled to read your kind words. Your loyalty and continued business are very much appreciated. We are looking forward to seeing you again soon. Thanks and drive safe, Brian Lam, General Manager.

May 23, 2012

The staff at DCH Honda were kind, friendly, and understanding. They worked with us to help find a car in our budget, and we could not be more happier with our purchase. We look forward to continu More

by motts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 24, 2012 -

DCH Paramus Honda responded

Our entire staff appreciates your review and thanks you for publishing this review! Our daily goal is to have each of our customers feel exactly like you do about our store. Every customer has unique needs and we tailor our service experience to meet the wants and needs of every driver. Thanks again and we look forward to a bright future with you as well. Remember to follow us on Twitter and like our Facebook page for special offers, Honda news and store events. Sincerely, Brian Lam, General Manager

May 22, 2012

it was a pleasure doing business with mark he made getting a new car painless again also eric is right in ther also if i could rate them as a 10 plus i would More

by rlcavallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2012 -

DCH Paramus Honda responded

Thanks so much for your kind words, they mean a lot! Mark and Eric are great guys and they will be happy to read your review. Our goal is to provide every customer with a quick and comfortable process, ending with the perfect car. Thanks again and like our Facebook page and follow us on Twitter for specials! Sincerely, Brian lam, General Manager

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