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DCH Paramus Honda

Paramus, NJ

4.9
5,125 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,125 reviews

December 24, 2016

Ella es muy carismatica con sis clientes BRE es una persona muy amable y muy respetuosa y sabe darle buenas soluciones a los clients de HONDA. cuando regre de Nuevo a este diler me gustaria More

by Jhojan91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breanna "Bree" Roadarmel
Jan 04, 2017 -

DCH Paramus Honda responded

Gracias! Sincerely, Wael Yunes

December 24, 2016

Great experience Morad was very helpful and gave me the best deal possible. Gave me an awesome deal on a 2017 Accord! Thank you for your assistance! More

by Mfnasser116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Saadeh, Morad Dalia
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you for this great review. We love hearing from our customers, your satisfaction is very important to us. I hope that you will reach out in the future at any time if we can ever assist you in any way. Thanks for coming in to see us and enjoy your 2017 Honda Accord! Sincerely, Wael Yunes

December 23, 2016

Hamad Deeb is the best ! My family and I have been customers of DCH Paramus Honda for about 15 years. My parents leased their cars through them, and now for the past 2 years I More

by Beekay712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review. Your kind words about Hamad mean a lot to us and we really appreciate you coming to see us again! Please let us know if we can ever be of service in the future in any way. Enjoy your Honda CR-V! Sincerely, Wael Yunes

December 22, 2016

Great experience with Dhimitri Robo Dhimitri was upfront and honest without trying to pressure me into a purchase. Overall great customer service and I will recommend to family and frie More

by Peter Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Robo
Jan 04, 2017 -

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great review. Your comments mean a lot to us and we really appreciate you coming to see us! Please let us know if we can ever be of service in the future in any way. Sincerely, Wael Yunes

December 22, 2016

Purchase new Honda HRV Mr. Deeb provided excellent service, kindly answered all our questions without making us feel pressured. Great experience - We love our new Honda More

by Laura331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2017 -

DCH Paramus Honda responded

Thanks so much for this review. I am so glad that Hamad helped you find the right car for you and that you never felt pressured. We really appreciate you coming in to see us, and I hope that you will let us know if we can ever be of service in the future in any way. Enjoy your Honda HRV! Sincerely, Wael Yunes

December 21, 2016

Great Experience with Hamad Deeb I was highly referred to Hamad from a family member. Hamad was excellent from the moment I reached out to him. He listened to what I was seeking in More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

DCH Paramus Honda responded

Thanks so much for this review. We really appreciate you coming in to see us, and I hope that you will let us know if we can ever be of service in the future in any way. Sincerely, Wael Yunes

December 20, 2016

Umair was fantastic The car buying process was so simple, easy and I didn't feel pressured or stressed one bit. Umair worked with us to get a great deal on a new 2017 Pil More

by Amalaban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hunziker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Tranquilli, Umair Khan
Dec 21, 2016 -

DCH Paramus Honda responded

Thank you for taking the time to review us and let us know about your visit to our dealership. Your satisfaction is very important to us. I am glad to know that Umair made the process stress free and easy for you. Thank you for making the choice to come in to see us, and I hope you will reach out in the future if we can ever assist you in any capacity. Enjoy your 2017 Honda Pilot EX-L! Sincerely, Wael Yunes

December 20, 2016

Don't bring your car here This place is disorganized and does shoddy work. We have had multiple problems with service at this location. Unfortunately all of the Honda dealershi More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
too many to recall was constantly bounced from voice mail to voicemail and put on hold for more than 15 minutes
Jan 03, 2017 -

DCH Paramus Honda responded

Thank you for taking the time to let us know this valuable feedback about your interaction with our service Department. I am very sorry to hear that you were not pleased with the level of service that you received. I assure you we take all reviews very seriously, both the good and the bad are provided, and we hope that the fact that there are mostly good reviews for our dealership is an accurate measure of the high standards that we constantly strive to meet. I would really like to speak to you in further detail about your visit, and hopefully we can make amends. Please call me at your convenience at (201)351-2669. Thank you for bringing this to my attention, and I hope to speak to you soon and to try and make things right. Sincerely, Bruce Laga

December 18, 2016

Hamad D. was great Hamad D. is professional and really polite. He helped me in taking my purchase decision. I highly recommend this place and this dealer.You won't regre More

by Aga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

DCH Paramus Honda responded

Thank you so much for this excellent review. We really appreciate your comments and hope you will let us know if we can ever be of service in any way in the future. Thank you for coming to DCH Paramus Honda! Sincerely, Wael Yunes

December 17, 2016

Great First Leasing Experience We were treated very nicely and given a deal that worked for us. We felt very comfortable about the assistance and the information we were given. Su More

by LeasingNewbies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2016 -

DCH Paramus Honda responded

Thanks so much for coming to see us and for this great review! We really appreciate your feedback and hope that you will reach out in the future if we can ever assist you in any way. Sincerely, Wael Yunes

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