DCH Montclair Acura

Had great purchasing experience with the sales team: Fred Hill, Jay Jaber, and Romney Corvalan. Everything went smoothly and very happy with the results. Hill, Jay Jaber, and Romney Corvalan. Everything went smoothly and very happy with the results. More

I am extremely disappointed with my experience at this dealership. I purchased a used 2021 Toyota Highlander on 11/21 and was issued a temporary New Jersey registration. I also signed a Power of Attorn dealership. I purchased a used 2021 Toyota Highlander on 11/21 and was issued a temporary New Jersey registration. I also signed a Power of Attorney authorizing the dealer to file my New York registration. As the temporary tag approached expiration, I repeatedly requested updates, but received little to no meaningful communication. Only after significant follow-up did the dealership disclose that there are issues with the vehicle’s title and that they do not currently have it. As a result, they have been unable to file my NY registration. This information was not disclosed at the time of sale. Even more concerning, instead of providing a lawful solution (such as a loaner vehicle or valid temporary operating authority), the dealership gave me a letter instructing me to show it to police if stopped while driving with an expired registration. This letter has no legal standing and puts the customer at risk of citation, towing, or impoundment. At this point, I am unable to legally operate a vehicle that I fully paid for, due entirely to dealer-side title issues. Communication has been slow, vague, and reactive rather than transparent and proactive. I would strongly caution potential buyers to confirm that the dealer has clear title in hand and can complete registration promptly before taking delivery. This has been a stressful and unacceptable experience. More

Walter was a pleasure to work with. It was a very positive experience. He was very knowledgeable about the vehicle I was interested in and he was very thorough in explaining all the d It was a very positive experience. He was very knowledgeable about the vehicle I was interested in and he was very thorough in explaining all the details about the car so I felt ready to drive away with it. I highly recommend him. More

Walter was a pleasure to work with. I had a great experience purchasing my new Acura! I had a great experience purchasing my new Acura! More

Walter is responsive, knowledgeable and a gentleman. I have obtained multiple vehicles from him and will continue to do so in the future. I have obtained multiple vehicles from him and will continue to do so in the future. More

I’m very satisfied with my experience at this dealership location. I want to especially thank salesperson Fred Hill who from initial contact was very professional and detailed through my visit. He provided location. I want to especially thank salesperson Fred Hill who from initial contact was very professional and detailed through my visit. He provided all necessary information for me to confidently purchase the vehicle I chose. I also want to thank Financial Manager Romney Corvalan who thoroughly ran through each step with me and insured I left the dealer with everything I need. This pair really made my visit an experience to remember and I would gladly do my business with them again. I very much recommend coming to this dealer when you serious about purchasing your next car. More

Walter was absolutely the best! ! He worked with me on my price and gave me an amazing deal! He was patient, professional, and he made this entire process very smooth and incredible ! He worked with me on my price and gave me an amazing deal! He was patient, professional, and he made this entire process very smooth and incredible customer service! I will definitely be back for any future cars! More

Great experience as always. This is my 3rd lease with Walter at Montclair Acura and still a very smooth process and excellent service.. Thank you Walter. This is my 3rd lease with Walter at Montclair Acura and still a very smooth process and excellent service.. Thank you Walter. More

We had an amazing deal on my current new car. Walter as always such a great professional it’s always a pressure working with him Walter as always such a great professional it’s always a pressure working with him More

Great experience with Walter super recommend, I will definitely buy my next car with him again definitely buy my next car with him again More