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DCH Freehold Toyota

Freehold, NJ

4.8
2,642 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,642 reviews

December 13, 2009

From the minute we walked into the showroom door we were greeted with open arms. The staff was very friendly and accomdating to our needs. Michelle Weber, Maribeth Woodford and Marc Clifton worked with More

by jaa224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Clifton,Michelle Weber,Maribeth Woodford, Michelle Weber-Ryan
Jan 03, 2010 -

DCH Freehold Toyota responded

Thank you for your kind words for Mark, Maribeth, and Michelle. I am happy to hear that you found the internet experience at DCH Freehold Toyota pleasant and responsive to your needs. I also want to thank you for your confidence in recommending others to us; you know they will be treated with the utmost respect and professionalism. Regards, William Liang General Manager DCH Freehold Toyota

December 08, 2009

My experience With my sales person Dina Garone was a very pleasant and positive experience from start to finish. I would most assuredly recommend the dealership to all in my community because of how satisf More

by rrosenzweig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Garone and Mgr. Steve
Jan 03, 2010 -

DCH Freehold Toyota responded

I am happy to hear that you enjoyed your purchase experience at DCH Freehold Toyota and that both Dina and Steve served you well. I am particularly excited to hear that you will not hesitate to bring your friends to us - thank you, and I assure you they will be treated like royalties. I hope you enjoy driving your new car. Regards, William Liang General Manager DCH Freehold Toyota

December 08, 2009

dina was very professional and friendly i highly recommend this salesperson to anyone. i also received good service from her manager henry. this is my third toyota i have purchased from this deale More

by neilyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dina garone
Jan 03, 2010 -

DCH Freehold Toyota responded

Thank you for taking the time to tell us about your feelings regarding Dina and Henry, and that you were happy with the experience at DCH Freehold Toyota. Your comments will encourage us to continue doing the best we can for our customers everyday. Please do call on us anytime we can be of service to you. Regards, William Liang General Manager DCH Freehold Toyota

December 08, 2009

From the moment that I walked in the door I was treated with the utmost respect. People spoke to me directly and I never felt as though I were being scammed or hustled. Despite numerous hours and test dr More

by jpayne20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vinny Vitolo, Mark Clifton
Jan 03, 2010 -

DCH Freehold Toyota responded

Please accept our sincere thanks for the people you have recommended to us; in our business, we rely heavily on customers who feel confident referring others to us. Honesty and integrity are part of our core values, and I am happy the Vinny, Mark and the finance team made you feel comfortable dealing with us. We hope to be serving your automotive needs for years to come. Regards, William Liang General Manager DCH Freehold Toyota

December 01, 2009

To DCH Freehold Management, I had purchased a new 2010 To DCH Freehold Management, I had purchased a new 2010 4runner with DCH Freehold and it could not have been an easier experience. My salesman was V More

by Johnnybrooklyn31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vinny Vitolo
Dec 01, 2009 -

DCH Freehold Toyota responded

I appreciate your spending the time to let us know about the pleasant sales experience you had at DCH Freehold Toyota in general, and the treatment you received from Vinny, Lucy and Gary in particular. It reinforces our single minded focus that our customers should be respected and treated with the utmost honesty and integrity. We know the success of our business depends on our many happy customers who will not hesitate to bring their friends and relatives to us. I want to thank you in advance for your recommendations. If we can be of service to you in any way, please do call on us. Regards, William Liang General Manager DCH Freehold Toyota

November 27, 2009

Great experience with a dealership that I have bought from before. They did not have the car I wanted but got it for me in 1 day. Kayloa asked if there was any other options that I wanted and when I said More

by pbeinert
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalyoa Liu
Nov 29, 2009 -

DCH Freehold Toyota responded

Thank you for being a repeat customer of ours....we appreciate your business. I am happy that Abe Liu and our finance team took care of your purchase and delivery in an expeditious manner. At DCH Freehold Toyota, we always respect our customers' time. Thanks again for your patronage - please bring your car to us for all your servicing needs, and you will find an equally pleasant experience. Regards, William Liang General Manager DCH Freehold Toyota

November 25, 2009

I was a pretty easy sell because I knew that I wanted a Tacoma from the outset, but I had to go to other dealers to be sure. Meeting and dealing with Vinny, made my decision much easier. I am in sales as More

by HardySean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vinny Vitolo
Dec 01, 2009 -

DCH Freehold Toyota responded

Dear Mr. Hardy, We are glad that you found Vinny and Gary helpful in guiding you through the sales process; they both have lived up to our expectation that we deliver the very best in service to each customer. After all, it is ultimately our customers who hold the key to our success and keep it that way. Thanks for your patronage and we hope you enjoy driving your new Tacoma. Regards, William Liang General Manager DCH Freehold Toyota

November 24, 2009

The entire dealership is very professional which provides a very courteous and friendly atmosphere to shop in. Our sales consultant was Vinny Vitolo and he made the experience very enjoyable, which is unusua More

by hurleyg01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vinny Vitolo (Sales) & Gary McNichol (Finance)
Nov 24, 2009 -

DCH Freehold Toyota responded

I am glad that you are pleased with the buying experience at DCH Freehold Toyota, and that both Vinny and Gary have served you well. I want to thank you for your confidence in referring others to us, and I want to assure you they will be treated with the greatest care and courtesy. I hope you enjoy driving your new car. Regards, William Liang General Manager DCH Freehold Toyota

November 22, 2009

Best dealership I have ever dealt with. Ryan was very patient with this sometimes cranky old man. He was also very helpful. Henry is a real pro.The dealership is huge and maintained in a very clean condi More

by jwelsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mclaughlin, Henry Grossman
Nov 24, 2009 -

DCH Freehold Toyota responded

I am humble by your annointing us the "best dealership" you have ever dealt with. Thank you. At DCH Freehold Toyota, our business is not just about selling a car...we know our focus has to be constantly striving to exceed our customer's expectation and, if we can do that, a sale will likely be the end result. I will personally thank Ryan and Henry for living up to our expectations of giving all customers the highest level of service. Regards, William Liang General Manager DCH Freehold Toyota

November 21, 2009

Vincent Vitolo made buying a new car almost fun. He knew Vincent Vitolo made buying a new car almost fun. He knew his product well, being able to answer all my questions quickly. Vincent was able to quic More

by cartest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : vincent vitolo
Nov 24, 2009 -

DCH Freehold Toyota responded

Thank you for your kind comments regarding Vincent Vitolo. I am glad he was able to assist you in finding the exact car that fits your needs. At DCH Freehold Toyota, we want to guide our customers to make the right decision as to which car is best for them, as we all know a car purchase is one of the biggest investments we can make. I hope your experience with DCH Freehold Toyota gives you the confidence to refer others to us. Regards, William Liang General Manager DCH Freehold Toyota

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