DCH Freehold Toyota

DCH Freehold Toyota Service is the greatest. Jerry Rechtman was such a pleasure to deal with. He was extremely nice, knowledgable and very courteous. If anyone ever needs service by Toyota, you have Rechtman was such a pleasure to deal with. He was extremely nice, knowledgable and very courteous. If anyone ever needs service by Toyota, you have to call Jerry. I guarantee you will leave with a smile on your face. Whenever you have to service your car, it is never easy. Jerry makes it as painless as possible and you never feel like you are being taken advantage of. He takes the time to explain everything and gives you all sorts of options. In these tough economic times, putting money into your car is never fun. Jerry is honest and tells you what needs to be done to keep your car running great. Thanks Jerry for being the best. More

Ease of purchase was great. Fast, little haggling, and followups were great. Salesman Guenther could not help enough. Papaer work was ready and easy to sign. Explanations of everything were given. Went ov followups were great. Salesman Guenther could not help enough. Papaer work was ready and easy to sign. Explanations of everything were given. Went over all features on the car before we left. Great purchase, great dealership. More

DCH Freehold, its service personnel and especially Don Noack outdid themselves in the quality of their repairs, their staff's professionalism, and especially their exceptional customer service. In particu Noack outdid themselves in the quality of their repairs, their staff's professionalism, and especially their exceptional customer service. In particular, svce manager Don Noack delivered the best customer service I have had the good fortune to experience in my life. I know this sounds pretty extreme but in fact this is true. Svce Mgr Don Noack, kept me well informed of the situation, looked into the warranty issue, got me in and out quickly and courteously, arranged for a rental, called me promptly with info on the status of the repair, and just all around gave me outstanding service that I imagine only shieks in Dubai get @ Mercedes dealerships. The phone and other staff were also all very courteous and professional. The customer service and particularly my experience with Don Noack is outstanding and I keep coming back to Freehold despite a considerably longer drive from the Shore (foregoing a closer alternative scion repair shop where I bought my car). I will definitely be returning here and recommending this dealership to other Scion and Toyota owners. When asked What aspects of my service experience did I like most, I'd say Don Noack's outstanding customer service, personable treatment and trustworthiness, the ready use of car rental, and the comfortable facilities and courteous staff. More

vinny was very knowledgeable gave me great service. this is the third car I have purchased there and am very happy with their sales team and service. All aspects of my sales experience there was positive, is the third car I have purchased there and am very happy with their sales team and service. All aspects of my sales experience there was positive, he listened to my concerns and questions about the car and answered all of my questions. More

Diane Shaine and Keith Gore were extremely accommodating to our needs. We have a set of 7 month old twins and it was difficult to get to the dealership for negotiating or seeing the vehicle. Keith drove t to our needs. We have a set of 7 month old twins and it was difficult to get to the dealership for negotiating or seeing the vehicle. Keith drove the truck to our home to see if it fit in our garage, Diane sped up the delivery of the truck and negotiated over the phone. Finally, Keith delivered the truck to our home! Our experience was wonderful and we highly recommend Freehold Toyota. We thank Diane and Keith for making our Toyota Highlander purchase such a pleasant one! Nancy and Jonathan Cofield More

I had a wonderful experience leasing a Toyota Rav4 at your dealership. Jesus was very helpful in assisting me to make my decision. He explained the difference in price between the 2 cars I was consider your dealership. Jesus was very helpful in assisting me to make my decision. He explained the difference in price between the 2 cars I was considering. He did not put pressure on me to buy one car over the other. He was not a pushy salesman. Overall he was a pleasure to deal with and I would give him an excellent rating. More

we have purchased 5 cars from this dealership previously, in addition to the Venza leased today. No hard sell involved, no pressure to buy today. It took several hours for all the paperwork to process, and in addition to the Venza leased today. No hard sell involved, no pressure to buy today. It took several hours for all the paperwork to process, and this could be an area for improvement. Overall, a positive experience for the sale/lease process More

I made an appointment to come in for an oil change and ended up waiting for over an hour and a half for my car to be serviced. Once they finally began the inspection of my car, the mechanic found a dead s ended up waiting for over an hour and a half for my car to be serviced. Once they finally began the inspection of my car, the mechanic found a dead squirrel in the engine compartment. I was politely told that they would do nothing to remove the rodent. I have since spoken to other mechanics at similar dealerships and I was told that the animal would have been removed if found at their workplace. Finally, when my car was being pulled out of the garage, the mechanic driving my car zipped backwards and then put the car in drive while it was still moving backwards. Thanks for the extra stress on my transmission. The only good thing that came out of this experience was that they accepted the coupon I had for the oil change which brought the price down to a more reasonable level. So after the above experience I noticed that my vehicle dripped a considerable amount of oil in my driveway. Hoping it was just residual oil from the oil change, I returned to the dealership. I was greeted by a service manager named Don and he apologized for the service I received on my last visit. 20 minutes later my car was cleaned of the residual oil and I was on my way home. A much better experience this time. Thanks Don! More

DCH Freehold, and Vincent Vitolo, were able to find the exact car that I wanted, although it doesn't normally come equipped as I wanted in our area. The car was delivered in perfect condition, at the pric exact car that I wanted, although it doesn't normally come equipped as I wanted in our area. The car was delivered in perfect condition, at the price agreed upon. Vincent followed up with a phone call after a couple of days, just to make sure I was satisfied with everything. More

This is the second car I've bought from this dealership. Vinnie is a wonderful salesman who really had my best interests at heart. He took wonderful care of me and helped me get the cars I wanted as quickl Vinnie is a wonderful salesman who really had my best interests at heart. He took wonderful care of me and helped me get the cars I wanted as quickly as possible. Dennis was the financial service manager who helped me. He also did everything in my best interests. Both of these men made me feel totally taken care of. I could not have asked for better people to deal with. I would absolutely use both of them again. They both made me feel like family. More