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DCH Freehold Toyota

Freehold, NJ

4.8
2,642 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,642 reviews

March 20, 2010

Jesus was courteous, professional, knowledgeable and took the time I needed to answer all of my questions and demonstrate the features of the vehicle for me. I certainly will recommend the dealership and al More

by kalaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus & Darrell
March 18, 2010

Went in for an express lube 29 minutes or less...NO APPOINTMENT NECESSARY. Service drive is not busy I am told 1- 1/2 hours, I question the 29 minute express lube serice and I am told I should have More

by Tired of your bad service
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service drive
Apr 21, 2010 -

DCH Freehold Toyota responded

I am sorry to learn of your unsatisfactory experience you had recently at our service department. Although we always try our best to exceed our customers' expectations, sometimes we do fall short and for that I apologize sincerely. We certainly value you as our customer and hope that you will come back to us. We will assign Jerry as your "personal" advisor for all your future service needs. As you mentioned, Jerry is one of our best! Thank you for your comments and the opportunity to be of service to you. Regards, William Liang General Manager DCH Freehold Toyota

March 18, 2010

My car leasing experience at DCH Freehold Toyota Scion was absolutely first rate. My dealings over a two-day period with sales (Ian), management (Kim) and finance (Levi) were especially pleasant and free More

by lpnardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian, Kim and Levi, Kim Mellage
March 15, 2010

After visiting several dealerships in northern NJ and not being very impressed with the level of customer service I was recieving, my girlfriend suggested that I go to the Freehold Toyota dealership. I am gl More

by elippel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Suell, Nancy Lippel, Levie Frank
March 08, 2010

I had a wonderful experience at DCH Freehold Toyota. The Salesman, Ron was very helpful and knowledgeable. He answered all of our questions and really took the time the make sure we understood everything. I More

by nani0988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Agosto and Levie Frink, Ron Agosto
March 05, 2010

All the sales, finance and managers I dealt with were friendly and courtious. It was the first time I have ever had a pleasent car buying experience. I agreed on the price of my car before I got to the d More

by customer1254
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michell Weber, Jesus, Michelle Weber-Ryan
March 04, 2010

Well truth be told, I called to try to find out about the RECALL, and was quite upset about how the News on TV was portraying "TOYOTA", my first contact was with a wonderful woman by the name Nancy Lippel, I More

by usny49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Lippel
March 02, 2010

My husband and I were very impressed with John Bishop and his colleagues at Freehold Toyota Nissan. Our entire experience - from the moment we walked in to the minute we walked out of the door with our new c More

by Alena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop
February 27, 2010

I was extremely happy with both John and Michele for their respect, courtesy, and professionalism. The entire operation,from the lot to the finance room, was absolutely an easy and low stress experience More

by jcascio71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop and Michele Weber, Michelle Weber-Ryan
February 20, 2010

Went to Freehold Toyota to "just look" at a RAV 4 and drove home in it! Henry the sales mgr and Marc B. were friendly and proffesional. Made my wife and I feel at ease and went above and beyond for us in More

by jphawaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Grossman, Marc Beckenstein
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