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DCH Brunswick Toyota
North Brunswick, NJ
1,722 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money •
-DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles
-Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking
-We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys
-Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+
-DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation
-We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction
-We have a “A+” rating with the Better Business Bureau
-We are a Certified Toyota Mobility Dealer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,722 reviews
May 03, 2007
'97 Toyota Corolla was the first brand new car we bought 10 years ago. We had no idea about the car. Therefore, we always did whatever car checkups New Brunswick Toyota recommended. We had the oil changes a 10 years ago. We had no idea about the car. Therefore, we always did whatever car checkups New Brunswick Toyota recommended. We had the oil changes and check-ups for the car periodically. Every time they checked the car, there always was something needed to be fixed! As a 1-year-old car, we already spent over $1000 on fixing it totally!! As we have new born babies, car safety is always a top priority for our family. So we thought maybe the money is worth of spending on fixing the car. We were such a royal customers that we were with New Brunswick Toyota for almost 4 years! We put around 5000 miles each year on this car. The car was very low milage and never been abused or any accident. Why it always needed to be fix?!One day, we decided to try some other Toyota deal's service and went to Crystal Toyota on Rt. 22 NJ. While we were expecting a long list of the-things-need-to-be-fix and the huge bill, Crystal Toyata told us everything was super! Nothing need to be done! What a surprise! After that check up, we moved to San Diego. Always have our Toyota Corolla serviced at Kerny Mesa Toyota. The car is 10 years old now with 60000 miles on it, and there has never been any thing needed to be fixed for past 4 year ever thing we left New Brunswick Toyota!! Go figure! More
by meili1123
August 04, 2005
My CEL (check engine) and VSC (Vehicle Stability Control) lights came ON, and I took my highlander (2001,V6,limited, 43K miles) to New brunswick Toyota, NJ. They diagonised it($100) - Cleaned the Throttle ch lights came ON, and I took my highlander (2001,V6,limited, 43K miles) to New brunswick Toyota, NJ. They diagonised it($100) - Cleaned the Throttle chamber ($55) + cleaned fuel rail injectors ($150) = total $300+ They didnt give me an option - I specifically asked them if all the services were 'required' - and they told me that everything was 'required' to clear the problem, so I agreed to the service. Later I came to know (from other service consultant and Yahoo Groups) that this is a common problem with 30+ Toyota highlanders, and only cleaning the throttle chamber would have cleared the problem. I tried to contact New Brunswick Toyota again, and after many messages, the service consultant called me and mentioned that there might have been a communication problem, and all other services were 'optional' - he offered me a free oil change coupon (which I refused, as I will never go back to them). I tried to contact the service manager - left him 5 voice mails over 2 weeks - they didnt care. If possible, stay away from New Brunswick Toyota Service. More
by chandra_mb
