DARCARS Honda

Richard Yancey (R.T.) is the best sales person. His service is superb! Respectful, professional, courteous, pleasant, humble, ethical, are just a few words to describe this gentleman. This was a ver service is superb! Respectful, professional, courteous, pleasant, humble, ethical, are just a few words to describe this gentleman. This was a very positive car buying experience for my family. We just had a new baby and needed to upgrade to a bigger family car. We knew we wanted the Honda Pilot after doing our research. R T listened to us respectfully and patiently and we informed him of what we are looking for. He was very easy to talk to, very humble, and never tried to pressure us into anything we didn’t want. He didn’t approach us with the hiked up sales flair most car salespersons would do. In fact, I hate when car salespersons try to make you look like they are the only ones who know about cars. But RT was different and I liked that. I had visited two other Honda car dealers in our area and we were completely turned off by the attitude, aggression, and lack of professionalism portrayed by the sales persons. Their manager was worst. It was a blessing when the Manager of a dealership in Marlow Heights lost my business and allowed me to go through the door saying “You are not ready to buy”. Not because we did not accept what you considered your best offer means we are not ready to buy. I believe their service sucked compared to Bowie Honda where RT and the entire team were excellent! The atmosphere was pleasant and most of all I could see that this man was efficient, ethical and professional. The building is clean and welcoming, After getting some internet quotes, we went to Honda of Bowie to see what the COSTCO Auto program would offer. Additionally, we spoke to RT on the phone prior to our visit and he said that he would beat the offer I got from another dealer. I already had a great offer but RT decided he would beat it, and he did. We were also trading in our car and although Honda Bowie gave me an initial offer lower than that offered by other dealers, RT quickly reviewed this with his manager David Song, who was also professional, and they ended up beating the best trade-in offer for our car. These people are willing to negotiate, and they do it respectfully and professionally. Despite the fact that we chose not to close the deal upon the first visit, especially because our kids were getting restless, RT never seemed rushed, he remained patient and committed. The finance services manager, Davaughn Page, was also great and courteous. He had a good sense of humor. At first, he pranked me into believing the interest rate was going to be higher than what we thought, as Honda was offering a special interest rate that we wanted to take advantage of, hence the reason we decided to get the car during that promotion. After talking with Davaughn, my husband and I thought that the positive sales experience so far was ruined by finance. However, I briefly left his office to the bathroom to diaper my baby. Upon my return my husband further pranked me when he said, “Baby, you won’t believe this, Davaughn did a bad thing – look at the paper work now.” There was no smile left in me I must admit, so I started reviewing the paper work and realized that Davaughn gave us even a lower rate than the promotional rate we were anticipating. By this time, I felt so excited – Yes! I could laugh again! Thanks Davaughn. It is a wonderful thing when customer service can be experienced at all levels within an organization and Honda of Bowie passed this test with flying colors! This team exceeded my expectations and I would recommend Honda of Bowie to everyone who wants a great car buying experience! Remember to ask for RT. Big up to you RT and Davaughn. You guys were just great! Thanks, thanks, thanks! More

My entire experience with Honda of Bowie was pleasant. Travis was helpful, professional and encouraging. I really went there expecting to make a decision about purchasing a used car. However, Travis foun Travis was helpful, professional and encouraging. I really went there expecting to make a decision about purchasing a used car. However, Travis found just the right new car for me. He was patient, pleasant and understanding. I had loads of questions for him while I was in the shop. After I had left the shop and was at home, I called back with more questions. He answered every question and all concerns that I had and never once made me feel that I was asking too many things. Travis is an excellent sales person. He knows his products and was able to determine what would be of interest to me. He certainly is a good listener. I felt very comfortable talking with Travis and Davaughn. I never once felt that they were being "pushy", which is what I have too often experienced at dealerships and feeling annoyed, I just walked away. I still can't believe that I bought a NEW car when I was actually expecting to only be able to possibly find and buy a good used one. Thank you Travis and Honda of Bowie. I will refer people to your shop for the excellent, professional and sincere services you provide. More

I came to Honda of Bowie to look at a used car because I was ready to get out of the car I was in but, I left with a new car (2013 Honda Accord). The people at this dealership are very friendly and definite was ready to get out of the car I was in but, I left with a new car (2013 Honda Accord). The people at this dealership are very friendly and definitely interested in the best interest of their customers. My salesperson was Ifiok Umoh and he surpassed my expectations of a salesperson. He had answers for all my questions and allowed me to make the decisions that were best for me and was never pushy. He realized that as a past Honda purchaser that he only needed to give me the updated information and safety features on the newer vehicles (which I definitely appreciated). He went over all the paperwork in detail. I would recommend him and this dealership to anyone looking for a car (new or used) and I will come back to this dealership and this salesperson for my next purchase. More

I was very impressed with the customer service. My salesperson was very helpful and knowledgeable of the car I was interested in buying. Overall my experience was great and I would recommend the deale salesperson was very helpful and knowledgeable of the car I was interested in buying. Overall my experience was great and I would recommend the dealership to my friends. More

This was the worst dealership I have ever brought a vechicle from. They stated they will give you a 30 day warranty and I had a issue when I left the dealership. I Brougth the vechicle back several tim vechicle from. They stated they will give you a 30 day warranty and I had a issue when I left the dealership. I Brougth the vechicle back several times aleast 6 and they were unable to fix my vechicle. They also tried to offer me another warranty but I had to pay out the packet and at the same time they were unable to fix the vechicle while it was under warranty "MAKE ANY SENSE". The problem is still active this dealership is the worst. After getting your money they really show that you was just a number and not a customer. NEVER AGAIN !!!! More

I just purchased my new 2013 Accord EX-L V6 with Navi from Travis Jenkins. I contacted him and within four emails, we had a deal. Once I arrived at the dealership, I found Travis to be professional and from Travis Jenkins. I contacted him and within four emails, we had a deal. Once I arrived at the dealership, I found Travis to be professional and very knowledgeable. I was ushered to my new car, asked if I had any questions and given my keys and manuals. After payment, Travis secured my temp tag on my new car and off I drove into the sunset! The entire process was less than an hour, and on a SUNDAY! Even after my purchase, I emailed him with a simple question. I know he's busy, but within minutes, he called me to give me the answer. I really can't say enough about Travis Jenkins and my experience with him. Thank you Honda of Bowie. More

I initally decided to purchase from Honda of Bowie because of the location then when I received a very quick response from my internet inquiry, I knew that this was the dealership that I could expect because of the location then when I received a very quick response from my internet inquiry, I knew that this was the dealership that I could expect quick, quality service. Each time I visited the dealership, I received excellent service. My sales person (Allen Weber) was very patient and straight forward with me as I made up my mind to purchase my new 2013 Honda Pilot Touring. The process was quick and hassel-free. More

I went to the dealership with minimal hopes of receiving an adequate trade for my vehicle to purchase a later model vehicle. I was overjoyed to learn that a trade and purchase could be made within my speci an adequate trade for my vehicle to purchase a later model vehicle. I was overjoyed to learn that a trade and purchase could be made within my specified budget. Travis showed me cars that he considered met my specifications, as well as cars that were comparable to my trade-in vehicle. Travis then explained why the performance, gas mileage, and price of each vehicle would provide me with the most "bang for my buck". I highly recommend Travis and Honda of Bowie if you want a no hassel and honest approach experience to purchasing a vehicle. More

I was treated very well and would go back there again. I know of these people from my car I had bought there before and would go back again. know of these people from my car I had bought there before and would go back again. More

When we arrived at the dealership, the salesman had a car ready and waiting for us to check out. He was very knowledgeable about the car. We did not feel pressured at all. The dealership has a professional f ready and waiting for us to check out. He was very knowledgeable about the car. We did not feel pressured at all. The dealership has a professional feel. The financial agent was professional providing the information and options available without pressure. The salesman delivered the car to us on time and we appreciate the details, such as pre-setting our radio stations. He was not rushed and took the time to go over the features on the cars as we needed. He has been in touch with us to make sure all is well and has taken time to get answers for us. More