DARCARS Chrysler Dodge Jeep RAM of Rockville

After making an appointment, I dropped in to try to have my stereo and airbag warning light serviced. The stereo had mysteriously stopped working the week earlier after being on and off (no power at all) fo my stereo and airbag warning light serviced. The stereo had mysteriously stopped working the week earlier after being on and off (no power at all) for a couple of months. The service worker (not sure if it was Gustave although the photo looks familiar) didn't really seem interested in repairing it and told me that it would be about $500 to replace with a standard unit. Plus labor. I also asked about my airbag light - the wire connecting the passenger seat to the sensor was broken and they would not repair - they said they had to replace the entire unit - he was not sure the price but at least $1K. Well, I drove away and a week later the stereo started working again with no problems. I still have to find some other dealer or service dept to fix the airbag light - I am not paying $1000 to fix a warning light on a vehicle with 195,000 miles. I wish car manufacturers would realize that the service experience is part of the reason you buy their cars. I love the service dept of another Darcars outlet down the street and I am a lot likelier to buy a Nissan in the future because of them. Maybe things will change if Marchionne gets involved, and I would love to buy a new Jeep - but won't unless a local Jeep (/Dodge/Chrysler) dealer can provide better service. More

I really liked this dealership. Probably one of the fastest dealers I worked with. Car rides wonderful and also customer service was amazing. I would highly recommend them. I forgot my sales consultan fastest dealers I worked with. Car rides wonderful and also customer service was amazing. I would highly recommend them. I forgot my sales consultants name but he was very nice and knowledgeable. Thanks darcars! More

Dave was very helpful, under trying conditions of snow and cold. Well done! And we kept switching models. But he rolled right along, and was very knowledgable with all models and features. and cold. Well done! And we kept switching models. But he rolled right along, and was very knowledgable with all models and features. More

It was great experience today at darcar jeep in Rockville. My special thanks to Farzad, Diane and Omid. Thank you guys. You all did a great job Rockville. My special thanks to Farzad, Diane and Omid. Thank you guys. You all did a great job More

I could not say enough about my car buying experience. The staff is very friendly, and made my purchase stress free and easy. The buying process was laid out for me in a clear way so I knew what to expec The staff is very friendly, and made my purchase stress free and easy. The buying process was laid out for me in a clear way so I knew what to expect the entire time. My sales person was very courteous and took the time to make sure that I understood how everything in my new car worked before I left the lot. The finance team and internet department went above and beyond to make sure that I was completely satisfied with the interest rate, payment, and service terms. I can not say enough how happy I am that I made my purchase at DARCARS Chrysler Jeep Dodge of Rockville. I will purchase all of my cars from here, and recommend everyone I know to purchase here as well. More

Outstanding experience! There's a reason I've purchase multiple JEEPs from DARCARS Rockville Pike, MD and Ralph Bowen, Sales Consultant and Rob Robinson, GM. Extremely knowledgeable about product purchase multiple JEEPs from DARCARS Rockville Pike, MD and Ralph Bowen, Sales Consultant and Rob Robinson, GM. Extremely knowledgeable about product features, functionality & performance. Professional, courteous and they create a win/win pricing scenario. DARCARS also gives back to our community, raising & donating money to charitable organizations. Will return to DARCARS again and again to deal with people who establish long term business relationships based on trust, respect and community service. More

I went in looking for a Compass and David was thoroughly knowledgeable and very informative about the car he was selling. And he took a no bs attitude to get a me good price and bring the deal to a successf knowledgeable and very informative about the car he was selling. And he took a no bs attitude to get a me good price and bring the deal to a successful completion. After the paperwork was signed, with an equally professional and efficient Juste, and as the service department had closed, David personally inspected and made sure the car was clean for delivery. If I buy another Jeep, I'll buy it there. More

I had a problem with my car and my mechanic could not fix. He said I would have to take it to a car dealership I just cringed because I knew it would cost more than I could afford. I took it to Darcars C fix. He said I would have to take it to a car dealership I just cringed because I knew it would cost more than I could afford. I took it to Darcars Chrysler in Rockville the people were so nice to me there even though I didn't buy my car there. They had my car for three days determined to help me. They fix the problem and I was very surprised that wasn't charges as much as I had thought. Once I can afforded a new car I would definitely go there first I appreciate all that they did for me and my piece of mind. More

Working with Ramin, Gary, and Morris was truly a pleasure. I was trading a 2012 Wrangler and purchasing a 2014 Wrangler. All three of them were friendly, funny, and professional. I had left another pleasure. I was trading a 2012 Wrangler and purchasing a 2014 Wrangler. All three of them were friendly, funny, and professional. I had left another dealership because of pricing on the new car and the trade value of my old car. I will certainly recommend this dealership and especially these 3 gentleman to all of my family and friends. More

The minute I walked into the dealer I was greeted with a 'hello how may I help you today?" From there David (dealer) answered all my questions about the vehicle and took me for a couple of test drives. Even 'hello how may I help you today?" From there David (dealer) answered all my questions about the vehicle and took me for a couple of test drives. Even having owned 3 of the same vehicle in the past I was still able to learn a few things from David. He was very informative with a pleasant demeanor which made the whole buying process comfortable. More