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Cumberland Chrysler Dodge Jeep Ram

Cookeville, TN

4.6
827 Reviews

1550 Interstate Dr

Cookeville, TN

38501

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827 Reviews of Cumberland Chrysler Dodge Jeep Ram

January 11, 2023

Excellent service. Excellent work. Professional and friendly staff. I highly recommend this company. My vehicle looks new again. More

by Debistegman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names.
Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, and for leaving us such a great review. We're happy to know that we always provide you with quick, friendly, and accommodating service. We hope to see you again soon!

January 11, 2023

Great customer service. Always make time to squeeze us in and keep their patience while we make our decisions. Thank you for working as a team to get everything accomplished More

by FIRE4JESUS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Randy Callis, Chelsea Davis
Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're glad to hear that our team was able to provide great customer service and that you found everything to be accomplished. Thanks again for your review!

January 10, 2023

I like this because they have express lube. I know one of the men who writes up the order. His kids went to school where I taught. More

by lgloftis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Mike
Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write a review. We're glad to have you as a customer, and we appreciate your kind words about our express lube service. We're happy to have employees like (name withheld), who are committed to providing great service not only to our customers but also their communities. Thanks again for your business!

January 07, 2023

Fast service done. Staff was very helpful prompt attending to my vehicle. Wull be back again More

by jimmietling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service write up
Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we're glad to hear that you had a positive experience. We hope to see you again in the future!

January 07, 2023

Great service! Always a pleasure to have my vehicle serviced here. Will continue to come back! More

by Debverdecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service , Mark Shirk
Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate your business! We're glad to hear that our staff was helpful and that the service on your vehicle was done quickly. We hope you'll choose us again for your future automotive needs.

January 07, 2023

Everyone was helpful. Our sales lady emailed several vehicles over fir us to look at before we even got there. Would recommend them to anyone looking to purchase. More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Claborn
Jan 14, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram and for your kind words. We're happy to have been able to provide you with an excellent experience and we hope to do so again in the future.

January 06, 2023

Great customer service and always up front and honest with any concerns or suggestions. Respectable of my time and ally generous. More

by FIRE4JESUS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Andy Claborn, Chad Hancock, Randy Callis, Mark Shirk, Mark Garrett, Tina Ledbetter, William Bryant, Chelsea Davis
Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're glad to hear that you have had a positive experience with our dealership, and that our team has been able to meet your automotive needs in a timely and satisfactory manner. We appreciate your business and hope to continue serving you in the future.

January 06, 2023

No pressure. Eager to assist. The entire process of selection of a vehicle, doing the paperwork and driving off the lot was less than two hours.wiuld recommende More

by JKENNEDY16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Callis, Mark Shirk, Mark Garrett
Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate it! We're happy to know that you're always treated well and the work is done timely and to your satisfaction. Thank you for your business!

January 04, 2023

Everyone was very helpful and polite. They checked my vehicle about my complaint in a timely manor. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Jan 05, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write a review. I'm glad to hear that you had a positive experience with our staff, and that your service was completed in a timely manner. We appreciate your business, and we hope to see you again soon!

January 03, 2023

I brought my car into because the temperature in the car wasn’t working correctly and I had an oil leak. The guy said it would be $140 to get an update on my HVAC system and when ever an oil change would co More

by twhite10092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Garrett
Jan 07, 2023 -

Cumberland Chrysler Dodge Jeep Ram responded

Hello, we're sorry to hear that you had a negative experience at our dealership. We would love the opportunity to speak with you further about the service you received in order to rectify the situation. Please feel free to contact us at 931-520-4121 should you care to talk more in detail.

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