Crown Mercedes-Benz Dublin

I had needed to sell my car due to a job change and a far move. I had met Mr. Revard on a previous occasion and remembered him as a friendly and helpful person. I was not disappointed, Mr. Revard arranged a move. I had met Mr. Revard on a previous occasion and remembered him as a friendly and helpful person. I was not disappointed, Mr. Revard arranged a fair price and got a check for me in a very reasonable time. I have mentioned him to several of my friends who still reside in the Columbus, OH area. I recommend Mr. Revard as a very fair person to deal with. More

I had to bring my husband's Mercedes in for routine service. This was the first time I came into this dealership. I worked with Kevin Reimenschneider when I came in. He was very friendly, very helpf service. This was the first time I came into this dealership. I worked with Kevin Reimenschneider when I came in. He was very friendly, very helpful, and was kind enough to get me a loaner car- as the service was going to take a few hours. Very good service consultants. More

My lease was ending on my C 300 that I bought at another dealership, and I wanted to test drive the SLK. After a negative experience at the other dealership when my wife and I wanted to buy her C 300 at th dealership, and I wanted to test drive the SLK. After a negative experience at the other dealership when my wife and I wanted to buy her C 300 at the end of that lease, I decided to check out Crown Mercedes. The roadside assistance technician recommended Michael Gale. Subsequently, I contacted Michael to let him know what I wanted to do. I found Michale very professional and extremely helpful. We set up a meeting to test drive the SLK 250 that Crown had on the lot. After the test drive, I decided I wanted an SLK 350, but the dealership did not have one. Amazingly, Michael searched the entire state to find the exact SLK 350 I wanted with all of the options! In a day or so the car was in Columbus. Michael made the purchase extremely simple, and he spent the time to go over all of the features of the car. I will most definitely work with Michael in the future. He was outstanding! I highly recommend Michael Gale and Crown to anyone wishing to purchase a Mercedes in Central Ohio. More

We came in to have our car serviced and when we realized we could trade in our 9-yr old car for a gently used one, exactly what we wanted we did. CJ was superb, during and after the sale, in terms of custo we could trade in our 9-yr old car for a gently used one, exactly what we wanted we did. CJ was superb, during and after the sale, in terms of customer support. He's truly a pleasure to deal with. And Dustin worked hard to find us the financing we wanted, and gave us good choices, which we greatly appreciated. He, too, was a pleasure to work with. Both gentlemen were very responsive. Our thanks to them for everything as we love our new car. More

I would say that the experience was excellent. We called Andrew because we saw a particular car online that we wanted to look at. He had the car ready for us at our scheduled appointment time. The test dr Andrew because we saw a particular car online that we wanted to look at. He had the car ready for us at our scheduled appointment time. The test drive was thorough and helped to guide our decision. He communicated well throughout the process and even helped to secure an interest rate on a loan that beat the rate that I had secured with another bank. I would definitely recommend Andrew to a friend or family member. More

My husband and I worked with Clyde J. Sexton. He was very kind and patient from the very first meeting. He paid attention to details and remembered what my personal preferences were throughout the 2 mo very kind and patient from the very first meeting. He paid attention to details and remembered what my personal preferences were throughout the 2 months it took to find the CPO that was right for me. He remembered what I did and didn't like about specific cars that I test drove. At our request, he emailed information and pictures of vehicles that became available to help expedite our search. He never put any unwanted pressure on us to look at or purchase any car. He spent the entire time with us pointing out details and features about each car and about the history of Mercedes-Benz. He was also thorough about informing us about service and the benefits of purchasing a Mercedes-Benz. There was never a moment where he felt like an annoying sales person. Based on our experience with him, I feel comfortable calling for any question or need that may arise with the car. I will definitely be a repeat customer. More

CJ is the best sales rep I have ever worked with - he is knowledgeable, friendly, efficient, attentive and direct. Buying a car from him was easy and quick. He did not give us the usual run around and wor knowledgeable, friendly, efficient, attentive and direct. Buying a car from him was easy and quick. He did not give us the usual run around and worked efficiently and effectively to get us what we wanted while keeping in mind our budget. Most importantly from the customer service perspective, he never said no and was always responsive, providing us with alternative options when possible. I would recommend him to anyone looking to buy a new or used Mercedes. More

both Douglas and Mat have been very knowledgeable about the SL 550 i purchased. polite courteous and efficient. i will be purchasing my next car from Douglas!! the SL 550 i purchased. polite courteous and efficient. i will be purchasing my next car from Douglas!! More

Today, we finalized the purchase of a new ML350 from Stephen Revard. Our encounter with Mr. Revard was very professional. Stephen pointed out the advantages of each option and made sure the things I tho Stephen Revard. Our encounter with Mr. Revard was very professional. Stephen pointed out the advantages of each option and made sure the things I thought I wanted were really value added for my wife and I. We looked thoroughly through the inventory, took a test drive to see if it fit in our garage and finally discussed price. The discussion on price was open, frank and positive. Stephen’s approach was very courteous and extremely professional. Yes, I did the “do” diligence of determining the best price with other Dealers. During my visit at the competition, I was left to sit alone for long periods of time (I suppose this is a sales technique). Finally the price was given to me with multiple errors on the sheet (i.e. sales tax was overstated by +$2,000). During one of my waiting periods, I got up and took a walk. In another room, there sat my salesman with two other men in a lively jovial discussion. Finally the price was determined; trade-in evaluated and presented to me. Upon leaving, I asked to see their service area (since that is where I will spend the most time after the sale). It was at that moment that I realized what was most important to me in the decision making process. Working with people like Todd Johnson at Crown has been a very pleasurable experience. I liked the approach used at Crown from the way you enter the area, to having a specialist assigned (who you get to know and trust). Oh by the way, the prices were within a few dollars and suddenly it really didn’t matter who had the lowest price, but who I trusted. LEL More

AWESOME!, AWESOME!, AWESOME!, AWESOME! is one of the many WONDERFUL words to describe the personality of Mr.C.J.Sexton, and the outstanding service he provided to us with the sale of our Mercedes GL!!!!. Mr. WONDERFUL words to describe the personality of Mr.C.J.Sexton, and the outstanding service he provided to us with the sale of our Mercedes GL!!!!. Mr.C.J.Sexton was very knowlegeable with vehicle quality, performance and overall information regarding the GL;his ability to make us feel very comfortable and confident that we were purchasing one of Mercedes' Creme De Le Creme vehicles, was second to none! Mr.Sexton was a pleasure to work with and we would highly recommend him and Crown Eurocars of Dublin to all of our family, friends, acquaintances, and future acquaintances! Thank you Mr.C.J. for helping to make our dreams come true with the purchase of our BEAUTIFUL MERCEDES GL!!!!! Kevin Todd & Cynthia Corley More