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Crown Mercedes-Benz Dublin

Dublin, OH

4.9
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,223 reviews

January 20, 2022

Crown Eurocars of Dublin has been nothing short of excellent from the moment I purchased my certified C300. More

by Petersen_e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Mercedes-Benz Dublin responded

Thankyou so much for your positive review! We are so glad that our team could provide you with the quality service that you so much deserve! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 20, 2022

This is our third purchase from Crown. Ken Stuart is always great to work with. Honest and straightforward transaction every time. More

by NShekhar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are honored by your continued business, and we are thrilled that Ken consistently provides you with a top-notch experience! We warmly congratulate you on your new vehicle, and we wish you the safest of travels until we meet again!

January 19, 2022

Our salesperson Melissa Greenberg was excellent. She was interested in filling our needs and wants and making sure we were completely satisfied with our decision. I felt no pressure or stress and it was a p More

by CSpiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg, CJ Sexton
Jan 19, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Melissa! We are so glad that she provided you with top-notch service throughout your visit! We greatly appreciate the opportunity to work with you. We wish you the safest of travels- on behalf of the entire team!

January 18, 2022

Excellent experience purchasing a car from Crown. From Konstantin in sales promptly answering questions and facilitating the purchase to CJ Sexton and Bill Tippie taking care of the paperwork, the p More

by G Busse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Sexton, Richard Renner
Jan 18, 2022 -

Crown Mercedes-Benz Dublin responded

Congratulations on your new vehicle! Providing a seamless and exceptional experience is so important to us, and we are so glad that Konstantin's, CJ's, and Bill's effort met your satisfaction! It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review and recommendation! We wish you the safest of travels in your new ride!

May 17, 2022 -

G Busse responded

I am writing this follow up review four months after my vehicle purchase to express my respect for the integrity for both Richard Renner and Crown Eurocar. Although I was an out of state buyer and will likely not have an opportunity to do business with Crown due to their distance Richard Renner with no legal or contractual obligation resolved my concern. I can't say enough about Crown Eurocars. Great ethics and great people.

January 16, 2022

Very helpful in getting my car in quickly and being flexible enough to get me a loaner. Trusted them completely to get my car fixed, they kept me in the loop every step of the way More

by Michele.burckle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Koehler
Jan 17, 2022 -

Crown Mercedes-Benz Dublin responded

Michele, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

January 15, 2022

I had a good experience at the Crown Dealership for my service call. They were timely answered all of my questions thoroughly and gave good advice. I appreciate that. More

by phillip_love01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality service that you so much deserve! If you ever have any further questions or concerns, please do not hesitate to give us a call!

January 14, 2022

Customer service is excellent and service is prompt. They always keep me up to date about the service needs of my vehicle. More

by clove00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are so glad that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

January 13, 2022

Always good service, convenient location, any issues have been solved quickly and professionally, would recommend to friends. More

by rstearns1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with the quality service that you so much deserve! It is an honor to have earned your kind recommendation. We hope to see you again the next time your vehicle is ready for service!

January 13, 2022

Poor customer experience. Both when I visited to browse and going through the purchasing process. More

by Ijones
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Salierno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Youssoupha Mbao
Jan 24, 2022 -

Crown Mercedes-Benz Dublin responded

Mr. Jones, Thank you for your review but as we explained we couldn’t allow the delivery of a $120,000 vehicle without the ability to confirm the funds. We understand your frustration but I’m sure you can understand our position and how important it is to us that we get paid. I believe we did explain our position to you in detail, if you don’t agree I’d love to discuss the matter with you. Respectfully, Marc Wigler General Manager

January 10, 2022

When you buy a Mercedes, you want class. I needed a car after getting a new job and turning in my Corporate Car, and knew I wanted to buy my first Merecedes. I picked Crown because of someone I know works More

by linscott-hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Donaldson, Richard Renner
Jan 10, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your amazing review! We are honored to have had the opportunity to work with you, and we are so glad that Bret could provide you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We look forward to seeing you again when the time comes for your vehicle's first service!

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