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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
April 20, 2022
Very good experience… Brian is an excellent service rep. Very helpful and considerate. Thank you Very helpful and considerate. Thank you More
by Donald
Employees Worked With
April 19, 2022
Shen Saguisi was excellent. I was in for my 10,000 mile and he also took the time to show me how to deal with some bothersome problems I have been having with the electronics o I was in for my 10,000 mile and he also took the time to show me how to deal with some bothersome problems I have been having with the electronics on the dashboard. which are not explained well in the Mercedes Book. More
by reubanks
April 10, 2022
The whole process was great. The deal surprised me to.the point I didn't bring down everything I needed to finalize the purchase. You worked with me to get the car on another day The deal surprised me to.the point I didn't bring down everything I needed to finalize the purchase. You worked with me to get the car on another day.. More
by gabormike
Employees Worked With
Melisa Greenberg
April 09, 2022
Michael Lyons was fantastic yet again! He is one the best advisors I have ever worked with! He is one the best advisors I have ever worked with! More
by Ashwin Kumar
Employees Worked With
April 06, 2022
Always enjoyed the overall experience and would recommend my colleagues and family to consider your dealership in the future. my colleagues and family to consider your dealership in the future. More
by procha123
April 02, 2022
Kind very tuned into My needs a top agent Mellissa and the financial advisor very helpful the financial advisor very helpful More
by Shahn55
Employees Worked With
Other Employees :
Stephen Revard, Melisa Greenberg
March 30, 2022
My service rep Shen Saguisi did a phenomenal job taking care of everything I needed. He was very friendly, helpful, and professional! care of everything I needed. He was very friendly, helpful, and professional! More
by Mikeryan0426
Employees Worked With
March 29, 2022
It's because of the great sale lady Melisa Greenberg, I enjoyed the experience and she made my purchase possible with all her great efforts. Melisa Greenberg is the reason of my 5 🌟 please keep up the goo enjoyed the experience and she made my purchase possible with all her great efforts. Melisa Greenberg is the reason of my 5 🌟 please keep up the good work! More
by Moalaraj
Employees Worked With
Melisa Greenberg
March 25, 2022
Bryan Moser was very good . He substituted well for Todd Johnson from whom we have always received excellent service He substituted well for Todd Johnson from whom we have always received excellent service More
by Meemeeraymond
Employees Worked With
March 24, 2022
As always, I was very impressed by the service at Crown Mercedes. Dave Kohler did a great job explaining everything that needed to be done on my Sprinter RV and why, and then getting it done in a timely f Mercedes. Dave Kohler did a great job explaining everything that needed to be done on my Sprinter RV and why, and then getting it done in a timely fashion. Very professional. Thanks for taking such good care of me and my vehicle ! More
by rcarroll5
Employees Worked With
Dave Kohler
