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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
May 06, 2022
Always great service. Most importantly I trust them. Crown Mercedes is my go to dealership for service. Most importantly I trust them. Crown Mercedes is my go to dealership for service. More
by Jeff
Employees Worked With
May 06, 2022
My experience at Crown Mercedes was made quick, easy, and pleasant by Bryan Moser. His positive attitude and efficient procedures had me checked in and out within a few minutes. He was professional and fri pleasant by Bryan Moser. His positive attitude and efficient procedures had me checked in and out within a few minutes. He was professional and friendly, never pushy. He provided complete information concerning the procedures my annual car check-up would include as well as choices I could make for additional service. He also kept me posted on the status of the service. I would like to commend Bryan Moser for making my annual service check-up painless. More
by RaeDSH08101952
Employees Worked With
May 01, 2022
Salesman Konstantin is the best - Friendly, best service and professional- along with Bill financial person - Love working with Crown Dealership and professional- along with Bill financial person - Love working with Crown Dealership More
by Alexander
Employees Worked With
April 30, 2022
Dave Kohler at Crown Mercedes-Benz Dublin. He is so nice guy. Thank you so much He is so nice guy. Thank you so much More
by Manal
Employees Worked With
April 29, 2022
Shen was very professional and Alex took care of all the issues servicing my car! Good job! issues servicing my car! Good job! More
by Blessing
Employees Worked With
April 29, 2022
My experience with Crown, specifically my salesperson Bill Stevenson, exceeded my expectations. I like having a lot of information and need to ask many questions before I can make a decision about a purc Bill Stevenson, exceeded my expectations. I like having a lot of information and need to ask many questions before I can make a decision about a purchase as big as a car. Bill took the time I needed to make a decision I felt comfortable with. More
by Joy Barney
Employees Worked With
April 24, 2022
I would recommend Melisa Greenberg at Crown Mercedes in Dublin. She was very personable, understanding, and supportive of her customers. She was balancing working with multiple families but made each feel Dublin. She was very personable, understanding, and supportive of her customers. She was balancing working with multiple families but made each feel special during the purchasing process. More
by dawnsheridan
Employees Worked With
Melisa Greenberg
April 22, 2022
Very clean dealership. All the employees are very nice and helpful. Have no complaints at all! All the employees are very nice and helpful. Have no complaints at all! More
by AA
Employees Worked With
April 21, 2022
Ask for Konstantin Chumak, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service! D He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service! Definitely recommended! More
by Alex Kai Li
Employees Worked With
April 21, 2022
Ken was very helpful in ordering my car. I enjoyed the entire experience . I hope to deal here again I enjoyed the entire experience . I hope to deal here again More
by Jeff.Susan Forster
Employees Worked With
