Crown MINI of Richmond

I went in with 2 specific cars in mind, and Mr. James Gardner very professionally assisted me with no pressure, no up-sell. Although I was expecting only a test drive because of time constraints, M James Gardner very professionally assisted me with no pressure, no up-sell. Although I was expecting only a test drive because of time constraints, Mr. Gardner and the Finance team were able to get me into my choice car and on time. More

Drove from Virginia Beach to Richmond and the transaction went very well. Would recommend this dealership went very well. Would recommend this dealership More

This is my second MINI from Crown. They were terrific about caring for my previous Countryman (professional, accommodating, information), and I feel they have done all they could in bo They were terrific about caring for my previous Countryman (professional, accommodating, information), and I feel they have done all they could in both cases to value my trade-ins fairly. More

What a great experience! My 10 year old Mini Cooper was declared a total loss and i was devastated. Crown Mini was excellent getting me into a new Mini Cooper. My 10 year old Mini Cooper was declared a total loss and i was devastated. Crown Mini was excellent getting me into a new Mini Cooper. More

Such helpful and informative folks. I highly recommend. They know their stuff and always eager to share and teach all about these high tech fabulous cars. I highly recommend. They know their stuff and always eager to share and teach all about these high tech fabulous cars. More

Service department was friendly, professional and knowledgeable. They worked fast and returned my Mini freshly washed. knowledgeable. They worked fast and returned my Mini freshly washed. More

Always receive fine service at Crown Mini. Have owned my Clubman for 12 years and have NEVER been disappointed. Have owned my Clubman for 12 years and have NEVER been disappointed. More

I’ve been getting my car serviced here for over 2 years & I’m happy w/the service. I’m happy w/the service. More

I’m always greeted by name in a friendly manner, and they got me in and out quickly on this visit. got me in and out quickly on this visit. More

Very pleasant and professional. Have worked with both Sales and Service. Steve in Svc is a pleasure. Kevin in Parts got me a key delivered to my home 123. Great attitude too Jacob Have worked with both Sales and Service. Steve in Svc is a pleasure. Kevin in Parts got me a key delivered to my home 123. Great attitude too Jacob in Sales was very knowledgeable and kept in touch to find the right Mini for us. More