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Crown Kia St Petersburg - Service Center

Pinellas Park, FL

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977 Reviews

977 Reviews of Crown Kia St Petersburg - Service Center

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July 25, 2018

FANTASTIC The best salesman and service advisor I have ever dealt with. This was my 10th new vehicle purchased and I have never had a better experience. More

by Allen P Coyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Cafiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Rexford
July 20, 2018

Service Advisor Review I brought my car into the dealership for service without an appointment. The Service Advisor (Eric Walls) was so accomodating and helpful. Even thou More

by MSGV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khamphong Keovongsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Sebring, Eric Walls, Joshua Ayoob, John Heil
Jul 24, 2018 -

Crown Kia St Petersburg responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

July 10, 2018

Eric Rocks Just wanted to send a quick thank you to Eric Walls at Crown Kia in St Petersburg for the incredible service. Lori and I really enjoyed meeting with h More

by S Belville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Walls
Jul 11, 2018 -

Crown Kia St Petersburg responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

June 16, 2018

completely satisfied customer we have been enjoying our kia soul, which we purchased new approximately 3 years ago. it's a great car and we plan to purchase another one as a 2nd fa More

by joe123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric adam walls
Jun 18, 2018 -

Crown Kia St Petersburg responded

Hi Joe, Thank you for confiding in Kia Crown for all of our automotive needs. It makes us so happy to know that Eric provided you with such a comfortable and informative service experience, and we look forward to continuing to offer you top-notch service in both our sales and service departments! If there is anything that we may assist you with in the future, please do not hesitate to reach out.

June 12, 2018

REGULAR MAINTENANCE NEEDED TO GET MY KIA SERVICED AND ERIC WALLS PROCESSED MY VEHICLE THROUGH THE SHOP, CHANGING FLUIDS, ROTATING THE TIRES AND REVIEWING THE MULTI-POINT More

by NEW KIA OWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC WALLS
Jun 13, 2018 -

Crown Kia St Petersburg responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 07, 2018

Service for A/C, Air noise and right tire Michael Stephenson listened to my concern, addressed them all and kept me updated with what was happened to my car and made sure the A/C and right tir More

by johnson2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

John Heil John is a wonderful advisor. Definitely honest and does whatever it takes to get the job done right the first time. He does not B.S like some dealersh More

by Soulivanv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Heil
June 05, 2018

Dispute on service I took my 2014 Kia Sorento for service on May 29th for oil change, etc. John came for me when it was finished and told me there were recommendations More

by Becky456
Recommend Dealer
No
Employees Worked With
John Heil
Jun 25, 2018 -

Crown Kia St Petersburg responded

Dear Becky456, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We always strive for our customers to have a great experience in our service department and we apologize that that wasn’t the case for you. We would welcome an opportunity to discuss your concerns with you and, to that end, I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly call me at the dealership on 727.528.5785 at your earliest convenience please? Sincerely, Cliff Stoufer, Service Manager

May 09, 2018

Service department I went to Crown Kia to have my car worked on the service advisor Michael Stephenson was a very pleasant person. He made my visit to the service depart More

by Pamela64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Purcell
May 10, 2018 -

Crown Kia St Petersburg responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

May 05, 2018

Never fail! John Heil...you took such great care of me during my oil change and recall...down to the key ring...the service is fantastic at Crown...they keep you More

by Suecuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Cafiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Ayoob, John Heil
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