Crown Kia St Petersburg - Service Center
Pinellas Park, FL
977 Reviews of Crown Kia St Petersburg - Service Center
Clifford Stoufer Clifford did a fabulous job handling my service call. He actually did the work himself which was done quickly and efficiently. I would highly recommen Clifford did a fabulous job handling my service call. He actually did the work himself which was done quickly and efficiently. I would highly recommend Clifford and his department. More
General service Thanks to Michael Stephenson for making my scheduled maintenance appointment quick and easy yesterday. There was no wait to sign in, Michael explaine Thanks to Michael Stephenson for making my scheduled maintenance appointment quick and easy yesterday. There was no wait to sign in, Michael explained everything that would be done and the service was completed quickly. He then explained all that was done and within 1 1/2 hours I was on my way in a very clean car. Thanks Michael and Kia! More
Consistently Outsanding. Everytime I get Sherry she is always on point, willing to help and just and overall nice person. I always feel that my needs will be met and any conc Everytime I get Sherry she is always on point, willing to help and just and overall nice person. I always feel that my needs will be met and any concerns i have will be address with flawless customer service. More
sherry Vieira Sherry did an outstanding job keeping me informed of what the mechanic was doing. Several things came up and she told me every detail that was about t Sherry did an outstanding job keeping me informed of what the mechanic was doing. Several things came up and she told me every detail that was about to happen More
Enjoyable afternoon I dread car repair days more than public speaking opportunities--and I believe public speaking is the absolute top of the "most feared" activities lis I dread car repair days more than public speaking opportunities--and I believe public speaking is the absolute top of the "most feared" activities list by most people. I have been to hundreds of car repair places in search of one that tells me the truth and doesn't pressure me into doing MORE. For instance, before Crown, I went to a tire place near my house. I called ahead for a specific repair; they said bring it over and they would do the repair. I brought it over and they spent an hour looking for other things to fix, quoted me about 2 grand, and then said they did not have time to make the initial repair! AND charged me $50 for the unrequested troubleshooting. Needless to say, I felt taken advantage of, and my trust of car repairmen suffered. Now, Crown Kia is a good 45 minutes drive from my house--not close or convenient--but totally worth the drive. You get what you ask for completed; you can get recommendations, but you are not pressured. And there is no charge to tell you what's wrong! Free chips and water; free cable; free wifi; nice atmosphere to wait in. My wife and I both thought maybe a puzzle on the table would've been fun as we were there 4 hours. Maybe some nicer chairs like they have at Elder Ford. What I like about Crown is they are SERVICE-oriented--and that is unusual. More
Good Experience I am a new Kia Soul owner & I love my car! Today was my 1st service since purchasing my car & I had a really good experience with Mr Stephenson, he wa I am a new Kia Soul owner & I love my car! Today was my 1st service since purchasing my car & I had a really good experience with Mr Stephenson, he was very professional & polite. I did not have to wait long at all, although I was about 10min late for my appointment.. I appreciate the friendliness & timelines of the the staff but especially Mr Stephenson because he was patient & didn't seemed annoyed at all, he even took his time to explain to me about the services rendered & answered all of my questions with a very friendly attitude. Michael Stephenson is a great asset to the Crown Kia family. Thank you More
First Time Client,....Real good chance that I will Return My wife and I recently purchased a used, 2012 Kia Sorento XS. This Vehicle was in excellent condition, The Previous Owners took pride in the Vehicle,a My wife and I recently purchased a used, 2012 Kia Sorento XS. This Vehicle was in excellent condition, The Previous Owners took pride in the Vehicle,and, it was evident. In fact, the owners were so regimented about service, (all records of Service were available), that just about anyone would ascertain the care taken for the Vehicle, and by whom. In short, Crown Kia was the main source for Service. So as I was looking over the numerous Tickets, I knew who I would probably be taking my vehicle back to, for Service. I live in Largo, they are in St. Pete. So, we soon had a few Dash Lites that came on, that shouldn't have came on, so I called to schedule a Service. I made my appointment with Sherry, who was excellent in assuring me of the decision I was making, and then my point person was Eric Walls. I found out that my problem was a recall issue, that actually started with the Original Owner. As such, we/ I finished it. All went without a Hitch, all contacts at Kia were Professional to the max. Great waiting area. The Employees even appeared to be Happy, and like there job. Better yet, they even appeared to like the Customers they were servicing. I will be back, even if it is only to change the oil. Yes, I could get it done closer to home, but, I like Happy People. I don't see enough of those.... More
My experience with Mr. Stephenson was friendly, professional Dropped my car for an oil change and met with Michael to go over paperwork, returned to pick up my car, Michael walked me to my car and went over ever Dropped my car for an oil change and met with Michael to go over paperwork, returned to pick up my car, Michael walked me to my car and went over everything that was done and asked if I had any questions. I would do business again with this gentleman, wonderful experience. thanks More
OIL CHANGE John Heil was very helpful and explained all the things that needed done. The brake pads were replaced in time so the cost was less John Heil was very helpful and explained all the things that needed done. The brake pads were replaced in time so the cost was less More
Famtastic customer service He is great, very professional and personable. Took my 2016 Kia Optima for service. I am so pleased with his knowledge I can tell Michael loves He is great, very professional and personable. Took my 2016 Kia Optima for service. I am so pleased with his knowledge I can tell Michael loves his job it shows! More