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Crown Kia St Petersburg - Service Center

Pinellas Park, FL

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977 Reviews

977 Reviews of Crown Kia St Petersburg - Service Center

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December 29, 2018

Sherry – Best Service Advisor Ever! Sherry Vieira has been my Service Advisor from the first time I came to this Crown service department many years ago. Sherry is always a pleasure to w More

by NDMitsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Crown Kia St Petersburg responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

December 28, 2018

Awesome service Great advisor kept me informed , positive experiences .Went over my inspection, even sent one to me electronically . Bryan the porter was very friend More

by Mjmkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2018

Professional, knowledgeable and accommodating I've been bringing my 2006 Mitsubishi Outlander for around 11 years to the Crown Kia Mitsubishi Service Dept., and I have nothing but the absolute bes More

by Outlander06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert (Master Technician), Paul (who drives the shuttle), John Heil
Dec 28, 2018 -

Crown Kia St Petersburg responded

Thank you so much for taking the time to leave our team this incredible review! It makes us so happy to hear that they have consistently provided you with thorough, efficient, and overall high-quality service for the past 11 years, and we are honored to have your full confidence and loyalty! We will certainly continue to strive to provide you with nothing short of the same exceptional assistance for many years to come!

December 26, 2018

Prompt and courteous service I came in for my first oil change at my scheduled time and was greeted right away. Michael Stephenson was my service advisor and he explained everythi More

by Hj1025p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2018

Servicing Kia Optima Michael Stephenson - Service Advisor was excellent. I had mixed up the dates for service but he took my car anyway. The process was smooth and did n More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

Terrific Service From the day I bought my car in 2012 to today, the service has always been EXCELLENT. I always have the car serviced at Kia and the staff in the Servi More

by 1littleboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2018

5 Star A 5-star experience from start to finish! I walked in to have my car serviced and walked out with an amazing deal on a brand new Sorento. More

by Dcole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne , Justin Erickson, James Purcell
Dec 18, 2018 -

Crown Kia St Petersburg responded

Congratulations on your new Kia Sorento! We are thrilled to hear of your contentment with your overall experience, and we are so appreciative of your 5-star rating! We hope you enjoy your new vehicle, and we hope to see you again when it is ready for its first service!

December 10, 2018

Great Amazing friendly service that I didn't expect. Typically dealerships have a bad reputation in the service department. Even though the prices are outra More

by kiakidd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Alway A Pleasure Ms. Sherry Vieira always provides excellent service. Always quick and knowledgable and keeping me updated. Thanks for all these years of providing g More

by pcornett1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Crown Kia St Petersburg responded

Thank you so much for this excellent review! We are fortunate to have you as a part of our Crown family, and we are delighted that you have consistently been content with the service that Sherry and the team have provided you. We hope to maintain your confidence for many years to come, and we look forward to the opportunity to work with you again.

December 04, 2018

Is give 0 stars if possible Here’s the thing it’s not directly related to clifford but instead one of his service employees named “Joel” who felt the need to approach my fiancé a More

by SSS727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clifford Stoufer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Crown Kia St Petersburg responded

Dear SSS727, We appreciate you taking time to write a review and alert us to this experience and for discussing your experience with me in detail on the telephone. I sincerely apologize for the behavior of our employee. We have met with the employee and appropriate action has been taken Sincerely, Marlon Boone, Detail Department Manager

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