Crown Hyundai

It was great working with Jessica. She was very professional, and knowledgable. She made it a smooth car buying experience. I will definitely refer friends and family to her! professional, and knowledgable. She made it a smooth car buying experience. I will definitely refer friends and family to her! More

Bought a new 2011 Santa Fe from Imad and was an excellant sales person. His knowledge of the car along with his honesty made me come back to buy a 2013 Santa Fe. I then received the same excellan excellant sales person. His knowledge of the car along with his honesty made me come back to buy a 2013 Santa Fe. I then received the same excellant service from him and he even knew my name. You can tell by talking to him that he cares who he sells a car to. My roommate even bought a car from him last year. I would recommend friends to buy from him. Crown Hyundai has the best selection of vehicles. More

I came to the Crown Hyundai dealership as my first choice with my parents in search of a car. Though, i must admit they weren't my top choice to come searching for a car(Honda was), my parents were set on fi with my parents in search of a car. Though, i must admit they weren't my top choice to come searching for a car(Honda was), my parents were set on finding something here because they had previously bought a car here about seven years ago and they said they got it for a very good price and had no problems with it ever since. After browsing around the lot for about 30 mins, we were greeted by Sonna Hays, who was very helpful. As her other reviews have stated about her, she isn't the stereotypical "pushy salesperson." She was very attentive and understanding about the specifics we were looking for in a car. Her service was impeccable! Sonna did a very good job to catering to our every need and did whatever she could to make us feel comfortable. Sonna allowed us a lot of time to talk things over among ourselves and was very patient with us. She understood where we stood financially and she did the best she could to get us as close to our goal as possible. The quality of work & customer service is great. A very warming atmosphere. Danny Lai the finance guy, is a very welcoming personality and i am very happy that he helped us. As Asian Americans, he could relate to where we are financially and gave us the most information, clear and cut, about our payments. In no way did we feel threatened or overwhelmed by Sonna & Danny, i would definitely recommend them for any of our relatives or friends who plan on going to Crown Hyundai to purchase a car. This rating should have a perfect score but unfortunately, there was one big complaint that we, as customers had that day. Friendliness, only scores "good" than "great" because of a we were dealing with a financial consultant named Fernando. He was dealing with us before we switched over to Danny. Unlike Danny, he did not make us feel very comfortable.He seemed very impatient. I don't know if that's how he deals with other customers but we felt very overpowered by his presence. He and my father had a disagreement about where they both stood on the payment deals, but that wasn't the problem. It was more of his demeanor and his body language. My father understood what he meant but he felt that he wasn't being treated in a friendly way. As did I and my mother. We do not appreciate that type of treatment. He was very loud and it was somewhat drawing unwanted attention to us. Had it not been for Sonna being there at the moment, we would've walked away and went to another dealership. We were told he is a very nice guy, but unfortunately, our experience with him differed and for that reason i won't hold the Crown staff responsible for one person's actions. I had decided not to ask to see a manager about his attitude but like i said, we were close to just walking out. Not sure if he was having a bad day or if he was sick, but customers should not be treated as if they are lower class. Sonna saved the day and got us over to Danny right away. We were able to get a deal done and drive off the lot in a new car. Overall, i would recommend the Crown Hyundai dealership. Our experience was good but had it not been for how one person treated us, it would've been great. Sonna Hays & Danny Lai did a perfect job to satisfying both parties & we're very happy that we were taken care of by them. We received a good price & we're satisfied we chose Crown Hyundai. More

My husband and I have bought 4 cars from this dealership in the last 5 years. The reason we don't go anywhere else is because of Carl Mitchell. Carl is the most professional sales person I know. Carl is pat in the last 5 years. The reason we don't go anywhere else is because of Carl Mitchell. Carl is the most professional sales person I know. Carl is patient, if I don't like a car, he will find me another and with a smile. He never makes me feel guilty for making him work harder. My husband and I opened a small business this last year so we had to stay in a certain price range, Carl made it happen, again with a smile! Carl gets the job done and makes sure the experience is a good one! We go to Crown Hyundai in St.Pete because of Carl Mitchell! More

My experience with purchasing my veloster was very good, I did not feel rushed . The salesperson Richard Crocker was very knowledgeable and helpful in answering any questions I had. The staff was very nice I did not feel rushed . The salesperson Richard Crocker was very knowledgeable and helpful in answering any questions I had. The staff was very nice and helpful.. More

I initially spoke to Chris Aviso; Sales Mgr. over the phone to inquire about a used vehicle on their lot I spotted on the internet. Chris then put me in touch with salesmen Justin Hoffman who went to the phone to inquire about a used vehicle on their lot I spotted on the internet. Chris then put me in touch with salesmen Justin Hoffman who went to the vehicle in question to answer the questions I had about it. Chris even went so far as to say he could put me in that vehicle and stay within my budget and to my surprise, they did!! Justin knew I would be coming the next morning to look at the vehicle and that I was driving a distance, so he stashed it overnight so it would be there the next morning and I wouldn't have wasted a trip. (Thanks again Justin). Daniel the finance guy introduced himself even before we were to sit down and finalize all the paperwork and was very knowledgeable and to my amazement found an even better finance rate than the one I was securing on my own. The dealership is very clean and modern and everyone there, was friendly. I would recommend Crown Hyundai to anyone. More

I went in to Crown Hyundai expecting the typical "used car salesman". Rob Hogan was incredibly helpful. I am probably the most indecisive person in the world and he listened to my needs and picked o "used car salesman". Rob Hogan was incredibly helpful. I am probably the most indecisive person in the world and he listened to my needs and picked out the perfect car for me at an unbelievable price. I would definitely recommend Rob Hogan at Crown Hyundai to anyone that is looking for a new or used car! More

I HAD A FANTASTIC EXPERIENCE working with Jessica. She was super comfy to deal with without any pressure. She asked me what I was looking for and that was exactly what we looked for. She didnt try to pres was super comfy to deal with without any pressure. She asked me what I was looking for and that was exactly what we looked for. She didnt try to pressure me into something more than what I needed. I enjoyed doing business with her and I will deffo be referring her and the dealership to anyone looking for a vehicle. More

Sonna Hays was exceptional as my sales consultant. She was very professional, accommadating and very pleasing. It was a pleasure buying a car with her help. She was very knowledgeable and took her time to was very professional, accommadating and very pleasing. It was a pleasure buying a car with her help. She was very knowledgeable and took her time to explain everything about the car I was interested in. She was never "pushy". Chris (the sales manager) was also very personable. I was in and out of this car dealer in 2 hours and a half. If anyone has ever bought a car before knows that buying a car is an all day affair. Not at Crown Hyundai of St. Pete., Florida and Chris made sure of that. Danny Lai (the finance guru) was also a pleasure. Usually they try to sell you everything under the sun. Not Danny. He explained everything once and that was that. Never pushed me to buy anything. Overall a 10++++++ My wife will be needing a car soon and we will definitely be buying here again. I recommend anyone looking to buy a car, come here first. You won't be disappointed. Ask for Sonna Hays, she is awesome. I am sure everyone else is probably just as great. Thank you to Sonna Hays, Chris (sales manager) and Danny Lai (financing). It was a pleasure with all of you. More

Visited the dealership specifically to lease a new Elantra Limited. We are long time Crown customers, but this was a first experience with the Hyundai brand. Gary Scott greeted us at the door. The en Elantra Limited. We are long time Crown customers, but this was a first experience with the Hyundai brand. Gary Scott greeted us at the door. The entire sales experience from start to finish was low pressure and professional. Gary patiently took us through all the options available. We found our new Elantra very quickly. Gary (and Crown) met and exceeded our expectations. Thank you. More