Crown Chrysler Jeep Dodge Ram Dublin

The entire experience from start to finish was simply wonderful. Until now, I had only used one other sales rep for all of my families cars. I have effectively changed. Fouts is my new guy. I am currentl wonderful. Until now, I had only used one other sales rep for all of my families cars. I have effectively changed. Fouts is my new guy. I am currently in the negotiations for a car for my wife. A complety pleasure to do business with, two thumbs up Mr Fouts, we will definitly being doing more business. More

Austin was very friendly, professional, helpful, and totally honest. He answered all my questions (even though I know I asked some multiple times), and provided me with all the information I needed to totally honest. He answered all my questions (even though I know I asked some multiple times), and provided me with all the information I needed to make a VERY well-informed decision. He was never pushy, yet was very thorough in his follow-through. I truly trust him, and thanks to his help I got a car I will be very happy with at a great price. I would recommend Crown, and especially Austin, to anyone. He is definitely one-of-a-kind. I hope to say hi every week as I take advantage of my free car washes!! THANKS AUSTIEO!! More

The BEST collective staff of any dealership i've ever delt with. I always feel like family when I bring my vehicles to Crown Jeep in Dublin. Ty Ramsey, Neil, and Everett are very knowlegable and professi delt with. I always feel like family when I bring my vehicles to Crown Jeep in Dublin. Ty Ramsey, Neil, and Everett are very knowlegable and professional. Everyone who stops in for any vehicle need should feel confident that they will be taken care of. Thank you! David Griffith Hilliard, Ohio More

I purchased a vehicle at crown. My sales associate was jamieFouts. He was extremely friendly and helpful. He made sure that all of my questions were answered and took great care of me and helped me to g jamieFouts. He was extremely friendly and helpful. He made sure that all of my questions were answered and took great care of me and helped me to get a great deal. After I made the decision to purchase, Dan helped me to explain my documents and thoroughly explained every pag. The entire dealership was extremely friendly and made my experience a great one. More

Friendly, helpful, and made the experience of making a large purchase enjoyable. I would highly recommend dealing with Austin as he is someone that can relate to your situation and is creative at finding large purchase enjoyable. I would highly recommend dealing with Austin as he is someone that can relate to your situation and is creative at finding the best solution. More

From: Jim Whalen [mailto:jaswhalen@msn.com] Sent: From: Jim Whalen [mailto:jaswhalen@msn.com] Sent: Friday, July 29, 2011 11:36 AM To: Neal Linkhorn Subject: Jeep Purchase Neal, Hello From: Jim Whalen [mailto:jaswhalen@msn.com] Sent: Friday, July 29, 2011 11:36 AM To: Neal Linkhorn Subject: Jeep Purchase Neal, Hello and I hope your day is going well. I wanted to drop you a quick note, and would ask you to pass this on to Craig and Dan as well, about my experience at Crown yesterday. I wanted to let you know how pleased and pleasantly surprised I was by the level of service that I received while at your dealership. All of your team made me feel like a valuable customer and, I think, went out of your way to get me in the car I wanted at a price that I could afford. No hard sell, no bait and switch, just great service! And most importantly, I feel like you and and Craig treated me with as much respect and graciousness (yes, I used the word graciousness, lol) that anyone could ask for. At my age, I have purchased many new cars and have never had an experience that even came close. I also wanted to mention, as a military member, that I felt that you guys went out of your way to acknowledge my service and on behalf of ALL service men and women, thank you. You have made a customer for life and I will always tell anyone I know to go and see you first! Sincerely, Jim Whalen P.S. My new Jeep Patriot Sport is awesome! More

Austin was incredibly helpful in finding me a car that was both affordable and had all the "extras" that I wanted. I couldn't be happier with the final product and the customer service I received. was both affordable and had all the "extras" that I wanted. I couldn't be happier with the final product and the customer service I received. More

I worked with Austin at Crown...he was great and helpful...had a good day with him and I love my Wrangler alot...Brad Dickson helpful...had a good day with him and I love my Wrangler alot...Brad Dickson More

James very helpful, courtious, ready to deal and get us into a new van.. He worked deligent for us and got us into a new Chrysler Van. We appreciated his help. Sincerly Byron R. Huffman Van Chrys into a new van.. He worked deligent for us and got us into a new Chrysler Van. We appreciated his help. Sincerly Byron R. Huffman Van Chrysler Town and Country... More

Even though I did end up purchasing a vehicle (that I like), I've never had a more frustrating experience with a car dealership than I had here. My salesperson was nice, however I had a hard time gettin like), I've never had a more frustrating experience with a car dealership than I had here. My salesperson was nice, however I had a hard time getting questions answered, and there seemed to be a lot of miscommincation throughout the process. I don't blame my salesperson; I blame the dealership. First, I was told that I could get in and out since I was doing a cash deal - in and out became 3 plus hours, and I still had to come back the following day to finish up a few things. If that had been it, I still would have given the dealership a good rating. However, when I returned to finish things up, my car was supposed to be all clean, detailed, and ready to go. I left it there for 24 hours for that specific reason. Instead, it hadn't been cleaned. And the most frustrating part was that each person I talked to (sales person, service, manager) either shifted the blame or tried to tell me that it had in fact been cleaned. There were a few other hiccups as well. Without getting into all of the details, if I hadn't been skeptical and questioned the dealership on one thing, I would have ended up paying for something that they hadn't done. They are reimbursing me for that cost. I've actually changed this part of my review a couple of times. I was very disappointed originally with how everything was handled. However, after the above occurred, the dealership, particularly James Stith (who wasn't even my sales person), went out of their way to try to make things right. In addition, I truly like the car that I purchased. So in the end, as frustrating as this process was at times, it's at least "ok" now. More