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Crown Chrysler Dodge Jeep Ram - Service Center

McDonald, TN

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230 Reviews

230 Reviews of Crown Chrysler Dodge Jeep Ram - Service Center

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March 01, 2019

Service on our SUV Thanks to Tate Smith and Danielle for their excellent customer service. The service was great and very prompt, Also thank you Charles Mullins for yo More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Gant, Tate Smith, Charles Mullins
Mar 04, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Hi Carol, Thank you so much for your excellent review! We are delighted to hear that our team took good care of you throughout your visit and that your service was completed so efficiently. We appreciate your 5-star rating and hope to see you again the next time you are in need of automotive assistance.

February 15, 2019

Great service Tate was very nice professional and very detailed in explaining everything. Kept me informed on Everything going on with my Jeep. Super nice guy. Neve More

by Sandrasjeep
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tate Smith
Feb 20, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Hi Sandra, Thank you so much for your kind review! It is a pleasure to hear that you had such a positive experience working with us for your recent service. Your satisfaction means so much to us, and we look forward to the opportunity to serve you again.

January 31, 2019

Service After highway incident the car showed a check engine light on the dash. Brought to the dealership and problem was diagnosed quickly. We left the vehic More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tate Smith
January 03, 2019

Great! Got everything done! I brought my dodge journey in for a oil change, the windshield fluid wasn't spraying, and the service engine light was coming on. Tate made sure every More

by summer.white.31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tate Smith
Jan 04, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Summer, thank you for taking the time to share your experience. We are pleased to know that Tate has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

December 29, 2018

Emergency Service On 12/27/2018 while in route to my home in Florida the water pump on my 2004 Dodgr Ram failed. I called Crown Chrysler Dodge Jeep Ram and spoke to Tat More

by Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tate Smith
Jan 02, 2019 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your Dodge Ram is ready for its next service.

December 28, 2018

Water leak fixed Came in. Was greeted by Tate. My Jeep was leaking and the shop Forman took care of my issue. Started leaking in another location but once again shop F More

by Carguy420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Perry, Tate Smith
December 28, 2018

Fast service Tate Smith took care of me quickly when I brought my Jeep in for repair and when it was time for me to pick it up. He was extremely pleasant and had a More

by trizchil97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tate Smith
Dec 28, 2018 -

Crown Chrysler Dodge Jeep Ram responded

It's so wonderful to hear that your recent service visit with Tate was comfortable and efficient from start to finish, and we appreciate you taking the time to leave us this awesome feedback! Please drive safely, and don't hesitate to give us a call if there is anything more we may assist you with in the future!

December 26, 2018

Oil change Tate was amazing. He got me in quickly without an appointment. They always take care of me and my Jeep at Crown. Keep it up guys! More

by clea713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tate Smith
Dec 28, 2018 -

Crown Chrysler Dodge Jeep Ram responded

We are so glad that Tate was able to get you in and your vehicle taken care of, as your safety is our #1 priority! It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive assistance!

December 21, 2018

WONDERFUL Bought Jeep new in July 18, had first service in Dec. Tate and Danielle are very good swrvice folks. All questions and concerns are addressed without More

by Runner12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Danielle Gant, Neisha Taveras-Garcia, Adam Reavis, Tate Smith
December 21, 2018

Worth it Tate helped me understand my situation for an affordable fair price. He was kind, respectful, and professional while helping me with my cars issues. H More

by DDominous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tate Smith
Dec 26, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are delighted to hear that Tate took such good care of you throughout your recent visit, and it's great that he was thorough in ensuring that you were confident in your service. We hope that you continue to confide in him and our team for each of your automotive needs in the future.

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