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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
Chattanooga, TN
994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
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April 15, 2015
my customer service experience Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to Ms, lachane went beyound to make sure my vehicle was serviced even though i was late for my appointment. She checked on my well being every minutes to make my service visit enjoyable.. More
by tetzeltillery
Employees Worked With
Judy McDowell
April 14, 2015
scheduling a service appointment only to be turned away I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I procee I was scheduled for an appointment to have my truck looked at and diagnosed for tomorrow but was called at 3:20 to have them cancel on me. So I proceed to drive to crown dodge after work to see what the problem was. Today is Tuesday and and they proceeded to tell me that they couldn't take in my truck until next Monday and that was a big maybe even that soon so since it has to do with my lights I need it fixed soon. So I ask what options I have they suggested I go to the Cleveland location and if I went straight there that they would get it diagnosed today. As I was leaving a woman walked in with the keys to her car and they took her car with a smile on there face and a thank you so I bite my tongue and headed to the Cleveland location but when I got there they told me that I would have to leave it and they would get to it tomorrow. So I personally will NEVER spend my money at crown dodge. More
by 06dodge
Employees Worked With
Eric Link
April 08, 2015
Helpful, efficient quality service and staff. I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she I took my Jeep in to have it serviced and check out a few little small issues it seem to be having. I talked with Judy who was extremely helpful, she listened to everything I said, and kept me informed on every step of the process. I would recommend this dealership service department as top quality people to have to work with. It's never fun when you have to deal with car repairs but at least these are great people and give quality service. Ask for Judy! More
by sarahbarr
Employees Worked With
Judy McDowell
March 31, 2015
Great service. James Fulton was very helpful and attentive. He listened to my issues, took action and communicated the results. We love our 2015 Grand Cherokee. James Fulton was very helpful and attentive. He listened to my issues, took action and communicated the results. We love our 2015 Grand Cherokee. More
by cjb37416
Employees Worked With
James Fulton
March 19, 2015
My first tune-up experience was awesome,service was amazing Judy LaChance,was OUTSTANDING in her start to finish service. She went over future things I will need to get done and was very professional, knowledge Judy LaChance,was OUTSTANDING in her start to finish service. She went over future things I will need to get done and was very professional, knowledgeable and kind. I would,will Recommend Chattanooga Crown to any and everyone to buy a automobile from you guys anytime.....Thanks Judy you "ROCK" More
by chris lee
Employees Worked With
Judy McDowell
March 18, 2015
service center Great service. James Fulton was really helpful most recently and everyone is always very courteous.. We've been extremely happy with multiple service Great service. James Fulton was really helpful most recently and everyone is always very courteous.. We've been extremely happy with multiple service visits. Thank you!! More
by Biggpapaoz
Employees Worked With
James Fulton
February 28, 2015
Glad I bought a fiat I bought a fiat 2 years ago and still love my car. The service department is always great and very informative. They always do a great job getting my I bought a fiat 2 years ago and still love my car. The service department is always great and very informative. They always do a great job getting my car in and out. More
by redshoesjohnson
Employees Worked With
Ben Philyaw, Judy McDowell
February 28, 2015
Friendly service Service was friendly and quick. I enjoyed my oil change and tire rotation and complimentary coffee. Service members were all well dressed and presenta Service was friendly and quick. I enjoyed my oil change and tire rotation and complimentary coffee. Service members were all well dressed and presentable. Good job on the comfy big chairs too. More
by Dennisbroyles
Employees Worked With
Ben Philyaw
February 27, 2015
GREAT WORKERS When I came in, I did not just want a car, I had to go home with one and they made sure I got the car of my choice. Service department is always Great When I came in, I did not just want a car, I had to go home with one and they made sure I got the car of my choice. Service department is always Great and speedy. I've recommended Crown to everyone I know looking for a car. More
by Aaron
Employees Worked With
Reginald Harris, Ben Philyaw
February 15, 2015
Awesome Service Judy was awesome I had to get my hitch installed at the same time be on time for work, she got me quickly tooken care of. Great service. Judy was awesome I had to get my hitch installed at the same time be on time for work, she got me quickly tooken care of. Great service. More
by Patience10
Employees Worked With
Judy McDowell
