Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Helpful! Thorough! Not intimidating! I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel tha I don't like getting my Truck serviced because I always feel I am going to be pushed to have something else done...feel intimidated. I didn't feel that way at this place and with the service people. They were helpful and VERY thorough. Would DEFINITELY go again! More

Outstanding Customer Service and Service My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalis My experience was Judith Mcdowell in the service department. Judith Mcdowell in the service department was outstanding. She exemplifies professionalism. She was courteous, friendly, informative and prompt. I will recommend this dealer to everyone i know. And i plan to come here for my maintenance needs. Thank you. Judith is a true professional. She/her professionalism and customer focus attitude remind me of the women and men i worked with in the armed services. Thank you. More

Oil change appointnent Judith McDowell was my handler. She met me at my car, and explained what information she was taking from my vehicle. Then sent me into the waiting r Judith McDowell was my handler. She met me at my car, and explained what information she was taking from my vehicle. Then sent me into the waiting room while the work was done. She came in to give me the results of the inspection and to give it in terms that I undersood. She was very friendly. I would come back to her again. More

Check engine light and recall work Everyone at Crown Chrysler are friendly. I brought my 2014 Dodge Charger in for check engine light service. While there James Fulton made sure the alt Everyone at Crown Chrysler are friendly. I brought my 2014 Dodge Charger in for check engine light service. While there James Fulton made sure the altenator recall was fixed. He made sure all computer updates were performed. He is always friendly and knows me by name. I appreciate his personable service and thorough work ethic. More

Oil Change, repairs in relation to phone service We have owned Chrysler automobiles for years, our current one being a Dodge. We have always gone to Crown for repairs even if we bought our vehicle a We have owned Chrysler automobiles for years, our current one being a Dodge. We have always gone to Crown for repairs even if we bought our vehicle at another location. The employees at this facility are courteous, friendly and helpful. My latest encounter was with a young man named Cody Carpenter, and he was one of the best! He went out of his way to be helpful in addition to being kind and thoughtful. But, I have always had this experience when visiting Crown. The employees there are the best! More

oil change Nice friendly atmosphere and courteous employees and gave undivided attention and were concerned about my services and very informative about other ro Nice friendly atmosphere and courteous employees and gave undivided attention and were concerned about my services and very informative about other routine maintenance for my vehicle More

Awesome visit I did not have an appointment but I was greeted by Judith McDowell promptly. She was friendly and very attentive to my issue. She assured me that I w I did not have an appointment but I was greeted by Judith McDowell promptly. She was friendly and very attentive to my issue. She assured me that I would be handled quickly even though I did not have an appointment. Judith made small talk with me as she gathered the necessary information that was very polite and nice of her. I applaud her for going above and beyond for me. This is not always the experience you get when u go to service. I would recommend Judith to all of my friends and family.She really stood out with her high quality of customer service. I left feeling GREAT about my visit to service. More

Service Excellent service!! Very knowledgable!! Judy was AWESOME!!! This my new Dodge service department!! Will definitely go back!! Judy is the best ser Excellent service!! Very knowledgable!! Judy was AWESOME!!! This my new Dodge service department!! Will definitely go back!! Judy is the best service person I've ever dealt with!! More

Dealer had to search of a hard to find leak did agood job good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. good job servicing my dodge ram 2500, I will have my truck serviced at this dealer ship again, waiting area was nice, with good coffee. More