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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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August 18, 2015

Outstanding service department Judy McDowell in the service department is fantastic! I will only bring my 2011 Jeep Wrangler to this dealership and each time I do she provides me w More

by jansummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
August 15, 2015

Great Place Great service, got me in and out with my oil change in no time! Wonderful customer service from Judy McDowell! Friendly and very attentive! Would r More

by Gbrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
August 15, 2015

Replaced Turn Signal Bulb, Installed License Plate Bracket Judy LaChance was very friendly and helpful. I've dealt with her previously. Car problems aren't fun, but grateful for great customer service and expe More

by Brandy Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
August 11, 2015

LOVELY SERVICE GREAT PEOPLE FEEL LIKE U SOMEONE SPECIAL WITH YOUR SERVICE, WAS TREATED NICELY BY EVERYONE EVEN CUSTOMERS IN WAITING ROOM. FRIENDLY PLACE EVERYONE WITH SMILES, WIL More

by MONEYMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clemmons, Judy McDowell
Aug 12, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi MoneyMike, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Chrysler Dodge Jeep Ram

August 09, 2015

Awesome service in service department I was was in from out of town & Judy got my jeep in Really quick & I just walked in & needed help, Judy was very helpful & super nice!! Jodi Hearst More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Aug 10, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jodi, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Judy strives to offer our customers exceptional service. If your ever in the area again and need assistance please do not hesitate to contact us. We would be happy to help! Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga

August 08, 2015

Fast and Friendly Service department was fast and friendly!!! Plus they have a great lounge with 2 Tassimo coffee machines that is always fully stocked with a variety o More

by Kaelamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Aug 10, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi kaelamiller, We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga

August 06, 2015

bad service Car sits on lot 3 days before they touch it. Serviced a c and. 1 week later down again. They say they can't fix for 10 days. It is 100 degrees. They a More

by felinegroovie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Fulton
Aug 24, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear "felinegroovie", Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great service experience in our dealership and we sincerely apologize that you feel that yours has not been satisfactory. Unfortunately, with the screen name you used, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. we have tried to reach out to you through the DealerRater review system, and would appreciate it if could you please call me at the dealership at your earliest convenience 423-591-6868. Sincerely, James "Roy" Botts, Service Manager, Crown Chrysler-Dodge-Jeep RAM, Chattanooga

July 29, 2015

Service Rating Judith McDowell helped me on the day that I had my vehicle serviced. She was very helpful and informative. I feel my service went faster because of he More

by peaches14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
July 07, 2015

RECALL SERVICE -JOB WELL DONE- She greeted me with smile on her face as she asked me what she can do for me. Since the job required an all day work on the truck , she had their ser More

by customer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
July 07, 2015

Recent service During my recent experience at Crown Ram of Chattanooga, James Fulton did an excellent job performing his duties as a Customer Service adviser. James More

by BKER6016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulton
Jul 08, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello! Our team is the best around! We are ALWAYS professional and we strive to be courteous and to make our customers days'. Thank you for letting us know how we are doing! Signed, Crown Chrysler Dodge Jeep Ram Chattanooga

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