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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
Chattanooga, TN
994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
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February 23, 2017
Good experience. Judy McDowell has been a great help when it came time to have our jeep checked for recalls and work needed. Very knowledgeable, considerate, and prof Judy McDowell has been a great help when it came time to have our jeep checked for recalls and work needed. Very knowledgeable, considerate, and professional. Thank you Judy for taking good care of us when our jeep needed different kinds of repair. David More
by Jeepman
Employees Worked With
Judy McDowell
February 23, 2017
Great and Great Taylor makes it a pleasure getting my truck serviced. He is always very friendly and shows that he cares. I will always use this service department fo Taylor makes it a pleasure getting my truck serviced. He is always very friendly and shows that he cares. I will always use this service department for all my vehicles repairs. More
by chtnga
Employees Worked With
Taylor Simmons
February 22, 2017
Overbooked I scheduled an appointment for 8:40 A.M. I did not get out until 11:30. The only reason that I said yes on the recommendation is because of my servic I scheduled an appointment for 8:40 A.M. I did not get out until 11:30. The only reason that I said yes on the recommendation is because of my service adviser, Taylor Simmons. He came out and told us the problem and is very personable. I will not, however, wait over 3 hours again. I spent half of my Saturday at the dealership for an oil change even when I had an appointment! More
by Justine Staton
Employees Worked With
Taylor Simmons
February 21, 2017
Service as expected! Brought 2012 JGC in for recall work. My service advisor was Judy McDowell. Judy was very knowledgeable of work necessary for recall repair and gave Brought 2012 JGC in for recall work. My service advisor was Judy McDowell. Judy was very knowledgeable of work necessary for recall repair and gave a good estimate of when JGC would be ready. Additionally, she noted a few other items that needed to be addressed, but I opted to wait until next scheduled maintenance to take care of. Work was completed by the time I returned to pick up vehicle, but it was still on lift. The tech had gone to lunch, but Judy had someone else get it down and ready to go pronto. More
by JGC
Employees Worked With
Judy McDowell
February 14, 2017
Service of new Vehicle I was greeted with enthusiasm, referred to by my name and with respect. Completed the first service (oil change) of my new vehicle quickly on a busy I was greeted with enthusiasm, referred to by my name and with respect. Completed the first service (oil change) of my new vehicle quickly on a busy Saturday morning. More
by dshively
Employees Worked With
Wesley Simmons
February 09, 2017
Patriot fixed! They took me first thing in the morning, gave me a nice rental, and had me fixed before my work day was done. Thank you! They took me first thing in the morning, gave me a nice rental, and had me fixed before my work day was done. Thank you! More
by AMB22
Employees Worked With
Taylor
February 07, 2017
Service after the sale Bought a new 2016 Fiat 500X. Had a couple of small issues upon purchase that caused us some concerns, but Taylor Simmons & the service department were Bought a new 2016 Fiat 500X. Had a couple of small issues upon purchase that caused us some concerns, but Taylor Simmons & the service department were very responsive and quickly resolved them. Thank you! Kim H. More
by Kim Hayes
Employees Worked With
Taylor Simmons, Christina Black
February 05, 2017
friendly and very helpful I have had very positive visits to Crown of Chattanooga. I bought my first new car(jeep) there 6 months ago and have always had great service. This wa I have had very positive visits to Crown of Chattanooga. I bought my first new car(jeep) there 6 months ago and have always had great service. This was my 2nd visit to the service dept. and I have had nothing but friendly service. It was my first oil change and Taylor Simmons really helped me out. I needed help understanding what all I purchased as a warranty since I kept getting letters from other companies trying to sell me the same one I already purchased. He read over my papers from sale and assured me already have what they wanted me to buy. Mr. Simmons was very helpful and nice and I'm thankful I bought my jeep from them. More
by cathy
Employees Worked With
timothy simmons or wesley simmons
January 25, 2017
Oil change I always go here for anything going on with my car. This place is great and always quick and easy. Lathan Biggs is the person to see if you go to the I always go here for anything going on with my car. This place is great and always quick and easy. Lathan Biggs is the person to see if you go to the service department! He's great always on top of things and always keeps you updated on your vehicle. I would advise see him if you go here. He's wonderful! More
by Kelsey Biggs
Employees Worked With
Lathan Biggs
January 24, 2017
Great service visit I went in for a simple oil change on a busy, rainy morning with no appointment. Taylor Simmons, my service rider, made sure that it was done promptly I went in for a simple oil change on a busy, rainy morning with no appointment. Taylor Simmons, my service rider, made sure that it was done promptly and I was very impressed they included a wash and interior clean with the service! I will be back. More
by David Moore
Employees Worked With
Taylor Simmons
