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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
Chattanooga, TN
994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
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July 06, 2021
I mean service was great! Everyone was full of smiles and greetings! My number one person was BRITTANY! She gave 100% customer satisfaction. Thanks guys greetings! My number one person was BRITTANY! She gave 100% customer satisfaction. Thanks guys More
by Tammy Kainessie
Employees Worked With
July 04, 2021
Colin Mooney was my advisor. He made me feel like he really cared about taking care of me. My engine light was on and he found the car needed a multi air actuator, which had to be ordered. It was still really cared about taking care of me. My engine light was on and he found the car needed a multi air actuator, which had to be ordered. It was still under warranty. There were no loaners so Mr. Wiley drove me home. The next day Colin contacted me because a loaner came in. I picked up the Jeep Renegade and had it over the weekend. Colin called me the next week and I swapped back cars. My car is running quieter and smoother than it ever has! More
by treeslow1
Employees Worked With
Colin Mooney (not on the list)
July 03, 2021
Manny was very very professional and the coolest to deal with, very informative on the jeep we purchased. with, very informative on the jeep we purchased. More
by davidwalden31
June 27, 2021
Thomas D was easy to work with - knowledgeable about what we needed to have done. Work was completed on time. Very Helpful!! we needed to have done. Work was completed on time. Very Helpful!! More
by doug_ cart
Employees Worked With
Thomas D is on the service order as Adviser he is the only person I worked with on this visit.
June 26, 2021
I was able to schedule a service appointment by phone for a Wednesday. As luck would have it, there were 40 service calls scheduled that day, which would have meant several hours before anyone could work on a Wednesday. As luck would have it, there were 40 service calls scheduled that day, which would have meant several hours before anyone could work on my blind spot sensor on my fiat Spyder. Fortunately, Colin helped me reschedule on a lighter day. As such,I was able to get the necessary repairs in less than 90 minutes. So, I appreciate the efforts to cut down on my wait time and the flexibility to reschedule. My only criticism is that I was told by one service rep that I could simply turn the sensor on myself. That simply was not the case; because, the technicians/mechanics have to use software to turn on the sensor. It. It didn’t seem like the service operators/schedulers had very much useful information about Fiats, in general. More
by Elmo Brother
Employees Worked With
Colin
June 25, 2021
Excellent, quick, and effective service. Brittany Shultz was an excellent service advisor. Will definitely go back. was an excellent service advisor. Will definitely go back. More
by Dawrightfamily4
Employees Worked With
June 25, 2021
Best service personnel in the area. Nowhere else I’d trust taking my vehicle to get service work done. trust taking my vehicle to get service work done. More
by cheyennek5
Employees Worked With
June 25, 2021
Great customer service skills and communication on your vehicle status. vehicle status. More
by Alan W
Employees Worked With
June 24, 2021
There was caring and understanding. I didn’t realize how much people still care until I met this person much people still care until I met this person More
by mhixson
Employees Worked With
