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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews
Call Service Center (423) 497-0528

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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August 08, 2021

Great overall experience, couldn’t be happier. Dusty took care of me and updated me like he said he would. My truck was fixed in a timely fashion and fixed the first time. More

by Sethtaliaferro99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Seth, We appreciate you taking the time to leave us this positive review! We are so glad that Dusty provided you with top-notch service and got your automotive needs swiftly resolved. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 08, 2021

Not happy with no call when to pick up vehicle. More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
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Aug 20, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Ronnie, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, without a last name used, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 423-591-6868 ext. 5850 at or email me woverton@crowncars.com at your earliest convenience please? Sincerely, Wes Overton, Service Manager

August 08, 2021

Colin Mooney provided excellent service and guidance, highly recommended asking for him everytime I go back for service More

by Mikemooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Mooney
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August 08, 2021

I had my Fiat at Crown for a broken oil pan. Brittany, my service rep, worked me in without an appointment. A tech found that the damage was beyond Crown's scope of repairs. Brittany gave me clear informatio More

by pkpsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for leaving Brittany this wonderful review! Offering top-notch service is so important to us, and we are so glad that she provided you with nothing less. She will be honored to know that you deeply valued her assistance. Please do not hesitate to give us a call if there is ever anything more that Brittany and the team may assist you with in the future. Take care!

August 06, 2021

It’s simple, if you need your vehicle serviced the only name you need to know is Bridgette Davis. She went above and beyond to meet our needs. More

by JesseB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
Report | Print
Aug 09, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jesse, We appreciate you taking the time to leave Bridgette this excellent review! We are so glad that she took exceptional care of you and your automotive needs during your recent visit. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of Bridgette and the entire team!

August 06, 2021

Bridgette was amazing! She was so kind and helpful in the service department. She was very hospitable. More

by nathanfowler63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2021

Bridget Davis is a great asset to the company. You can tell by her demeanor that she she has a great work ethic! Thank you!! More

by Rmbanks58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget Davis
Report | Print
Aug 02, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We greatly appreciate you taking the time to leave Bridgette this wonderful review! She will be honored to know of your very kind words! Please drive safely, and do not hesitate to give us a call if there is ever anything more that Bridgette and the team may assist you with in the future.

July 29, 2021

Dusty Angland was a pleasure to work with. He was courteous, knowledgeable and willing to resolve my issues my any means. His customer service was off the CHART! He is a great example for his cowork More

by rlstreeter23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for leaving Dusty this 5-star review! Your safety and satisfaction are our utmost priorities, and we are so glad that he got your automotive needs efficiently taken care of. He will be honored to know how confident you are in his efforts. We hope to see you again the next time you are in need of automotive service! Take care!

July 21, 2021

Very friendly knew what there do. Answer questions I had. Knew all about my service. Let me know about up coming service. Easy to understand More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
Report | Print
Jul 21, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Rob, Thank you so much for your excellent review! Offering top-quality services is always our goal, and we are delighted that your team provided you with nothing less. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns,

July 17, 2021

I recently had my 2021 Charger GT serviced at this dealership. Mr Thomas D was my service advisor. He provided me with 5 star service. More

by timtn805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, D
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Jul 19, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Tim, Thank you for taking the time to leave Thomas this 5-star review! Providing top-quality service is so important to us, and we are so glad that he met your satisfaction. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

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