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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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October 29, 2021

Have been having my Jeep serviced at this dealership for several years. After my recent visit, my impression is that they have upped their game. Very customer oriented. Kudos and keep up the good work. More

by Feedback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave us this positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that our team could provide you with the quality service that you deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 29, 2021

Great Customer Service! Service department is always timely with my needs! Thanks again for the help! More

by nbrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Newt
Oct 29, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star review! Providing quality and efficient service is always our goal, and we are delighted that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

October 28, 2021

Had a great experience at this dealership! Staff was very helpful and had great prices! More

by Tstandish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

I appreciate the service Dodge gave my husband and I with repairing our brakes. We initially went to another vendor but was told they couldn’t perform the service because we purchased our own parts from MOPA More

by Christie Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Christie, Thank you so much for your wonderful review! We are so glad that our team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. We wish you safe travels. We look forward to continue to provide you and your vehicle with our best care in your visits to come!

October 24, 2021

Charly Gentry was very helpful and professional made sure I had a ride home after checking my car in and even calling me at home and giving me a update on my car and had a driver to pick me up great service More

by Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Spoke with Cody Cagnon dropped my Jeep Wrangler off on Wednsday afternoon . They diagnosed the problem on Thursday had it ready to go on Friday. Great job More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

John, Thank you so much for your wonderful review! Providing quality and efficient service is always our goal, and we are glad that Cody's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Oct 26, 2021 -

John responded

Thanks I will

October 22, 2021

excellent customer service from the first call to Bridgett Davis to the time of delivery she was great caring hard to find at dealerships More

by awyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Crown has done a great job diagnosing the issues with my truck and Brittany has been very communicative along the way keeping me up to date with where things are at. She has been very responsive to all my q More

by bmnunn21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your wonderful review and recommendation! Providing thorough and efficient service is so important to us, and we are so glad that Brittany's and the team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 21, 2021

Excellent service with real time updates throughout the day to keep informed. Would definitely use them again. More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Overton
October 20, 2021

Had to get a new tire on my vehicle and dusty was the one taking care of me! He went above and beyond to make sure my needs were met so I could return safely to the road. Thanks dusty for your hard work! More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Morse
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