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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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December 10, 2021

Brittany was an absolute joy to interact with. Her Brittany was an absolute joy to interact with. Her bubbly & welcoming demeanor made for a pleasant experience at Crown Chattanooga! More

by DarWrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for leaving Brittany this wonderful review! She will be honored to hear of your kind words and to know that you deeply valued her assistance! If there is ever anything more that Brittany and the team may help you with, please do not hesitate to give us a call! Safe travels!

December 10, 2021

Dustin was professional and courteous. He explains everything clearly and Concisely. I'm satisfied with the Service I received. More

by Steven and Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Steven and Rhonda, Thank you for your 5-star rating! Providing thorough and efficient service is so important to us, and we are so glad that Dustin's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

December 07, 2021

Hopefully they fixed my car but communication is lacking. When I booked the appt. I was not told about how backed up they were. They did not communicate well with me about my car until the day of pickup whic More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dorris
Dec 16, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Nancy, We appreciate your review and the valuable feedback it provides. We do apologize that our communication with you wasn't frequent and that we weren't clear on the timeline. Thank you for taking time to discuss this with me on the phone, and we look forward to seeing you the next time you're here. Ken Nichols, General Manager

December 05, 2021

The last time I had to go for services. I wasn’t to happy with the guy who assist me. But this time everyone was in a great mood. I was in and out in no time. Give Charly a raise More

by Roodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We are delighted that you confided in us with your automotive needs, and we are glad that Charly provided you with great care throughout your visit. Please do not hesitate to give us a call if there is ever anything more that Charly and the team may help you with in the future.

December 05, 2021

Good customer service from Cody. Assisted my husband and I from start to finish with no problems. More

by Christie Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Christie, Thank you for sharing the positive experience you had with Cody! Providing top-notch service is so important to us, and we are so glad that his efforts met your satisfaction! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 02, 2021

Had a recall on my Challenger , Tom Doris got me in out quick, Very nice guy and professional , and a "car guy" ..Thanks More

by jmmcia1983@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dorris
Dec 02, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your 5-star review! We are so glad that Tom cold get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 01, 2021

Dusty is awesome! I got in without any issue, they were fast and I made it to my second job less than an hour! Thanks to dusty and the service team! More

by Blackburnrobin412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review! We are so glad that Dusty and the team could get your automotive needs swiftly resolved. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 01, 2021

Brittany in the service department was really helpful and turned my sad, stressful day into a much happier day! She provided fast, friendly, and professional service! 😊 More

by EBryant424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Dorris
Dec 01, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Brittany this positive review! We are so glad that she provided you with great care throughout your visit. She will be honored to know that you deeply valued her service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 29, 2021

I sincerely appreciate the excellent service my 2021 Charger GT receives each time I take it to Crown. My service advisor, Tom, is very cordial and always strives to provide me and my Charger with supe More

by timtn805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dorris
Nov 29, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Tim, Thank you for taking the time to leave us this amazing review! We are so glad that Tom consistently provides you and your vehicle with exceptional care. He will be honored to know how confident you are in his efforts! We wish you the safest of travels until we meet again!

November 29, 2021

Excellent services with much professionalism from staff. Service was prompt and efficient. Very please and definitely would recommend this dealership. Thanks Joe Maffett More

by Bubblegum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylyn Martin, Shelby Newt, Thomas Dorris
Nov 30, 2021 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Joe, Thank you so much for your wonderful review! We are so glad that our team could provide you with the quality service that you so much deserve! It is an honor to have earned your kind recommendation, and we hope that you continue to choose us for all of your future automotive needs. Safe travels!

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