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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
Chattanooga, TN
994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
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March 28, 2024
Had a great experience at crown today! !! Charly and Trish helped me get back on the road after a flat. Can totally tell there has been a change in management, amazing atmosphere in the ser !! Charly and Trish helped me get back on the road after a flat. Can totally tell there has been a change in management, amazing atmosphere in the service department Thanks for all the help!!! More
by Dusty Angland
Employees Worked With
March 13, 2024
I was charged 540. 00 for a battery and then told that my vehiclecouldn't be fixed. 00 for a battery and then told that my vehiclecouldn't be fixed. More
by Ms. Brown
Employees Worked With
February 28, 2024
Ryan did a great job. He always communicates and he helps you stay on top of all maintenance requirements. He always communicates and he helps you stay on top of all maintenance requirements. More
by Jasonfloyd173
Employees Worked With
February 23, 2024
Took my Ram 2500 PU for an oil change. My bad for not getting an estimate. The job took 3 hours and cost $300. That is two hours longer and almost double the cost of what I pay at my usu My bad for not getting an estimate. The job took 3 hours and cost $300. That is two hours longer and almost double the cost of what I pay at my usual dealership. I was thinkng of changing them to my dealership for service as they are closer. But at those prices I drive the hour and 10 minutes to Crossville. More
by burke76
Employees Worked With
Ryan
November 03, 2023
Zero stars - it takes me a lot to write a bad review and this is warranted. This dealer damaged our car and then would not take responsibility for the damage done nor come to a compromise. Several times the this is warranted. This dealer damaged our car and then would not take responsibility for the damage done nor come to a compromise. Several times they recommended service that was not needed and at above market rates. We are loyal Jeep owners and will NEVER be back at this dealership. More
by kkstocker1
Employees Worked With
Other Employees :
Wes - Service Manager
December 03, 2022
We had car trouble coming from Canada they were amazing great caring dealership they care. They even though they were extremely they busy they they identified the problem were able to fix it within an hour great caring dealership they care. They even though they were extremely they busy they they identified the problem were able to fix it within an hour and we were back on the road. This was very stressful for us they kept assuring us in a positive way. The people in Chattanooga are fortunate to have an honest and capable dealership in your city More
by Dave
October 14, 2022
Dusty was great with my Husbands truck he text us EVERYTIME we needed something done or truck parts were in Great Customer Service for sure, no one has ever really contacted us as much as Dusty he is EVERYTIME we needed something done or truck parts were in Great Customer Service for sure, no one has ever really contacted us as much as Dusty he is for sure a 5***** employee! Thanks Dusty for your Communication and for my Husbands dash fixed! More
by tiffanyunderdown
Employees Worked With
October 10, 2022
Great service. Worked me into a busy time as I needed to be ready for the road at the end of the week. Worked me into a busy time as I needed to be ready for the road at the end of the week. More
by dgbost
October 06, 2022
In and out within a hour for oil change and tire rotation very pleased with friendliness as well very pleased with friendliness as well More
by carolynlynn1974
Employees Worked With
