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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
Chattanooga, TN
994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center
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December 30, 2021
Brittany was a pleasure to work with. Great person to have dealing with customers. Service department took time to help me out a few days before Christmas which is the primary reason I chose this locatio have dealing with customers. Service department took time to help me out a few days before Christmas which is the primary reason I chose this location for the repair. More
by JJ
Employees Worked With
December 30, 2021
Awsome help with all promises when I bought my truck. Fast and efficient I will be back and recommend them. Fast and efficient I will be back and recommend them. More
by sandrabreedlove06
Employees Worked With
December 21, 2021
Courteous and efficient, everyone there goes above and beyond to make the experience enjoyable. It's also nice to look around beyond to make the experience enjoyable. It's also nice to look around More
by Patrick
December 19, 2021
Dustin was wonderful! He explained everything and really made me feel like an important customer. made me feel like an important customer. More
by brittany.mcvay0711
Employees Worked With
December 19, 2021
Charly Gentry Was very friendly, helpful and professional during my service call. She was a welcome changeThanks during my service call. She was a welcome changeThanks More
by s_hightower
Employees Worked With
December 17, 2021
Bridgett Davis was very professional and curious. Bridgett explained some different service options for me. The service department changed the oil and rotated the tires in a little over an curious. Bridgett explained some different service options for me. The service department changed the oil and rotated the tires in a little over an hour. The only negative thing that I can say about my experience is that the next morning. All 4 tires were 4 pounds low on air pressure. More
by Donnie
Employees Worked With
December 16, 2021
This was my very first service at Crown Ram Dealership with my first new truck in a long time. Charly made my first impression of Crown an amazing one she showed a sense or urgency, listened to what I wa with my first new truck in a long time. Charly made my first impression of Crown an amazing one she showed a sense or urgency, listened to what I wanted done, didn’t try to oversell, and followed up on questions I had. I will return to Crown because of my interactions with Charly. More
by Jeffsmithismyname
Employees Worked With
December 14, 2021
Overall, my service visit was good. Although Cody Gagnon offered to have my DEF tank topped off during the service, it was not done. For whatever reason, DEF is not in stock at most typical retail outlets, offered to have my DEF tank topped off during the service, it was not done. For whatever reason, DEF is not in stock at most typical retail outlets, and I was getting low. The total process took substantially longer than Cody estimated - which was due to the technician trying to figure out how to change the HOME address in my GPS system. Turns out it needed to be changed in my Android Auto link on my phone not in the onboard system. Would have appreciated having Cody or the technician updating me as the estimated time passed. I understand Cody is somewhat new and is still navigating the Crown system, so hopefully things will get better with time. Finally, adjusting the seat and steering wheel position really should not be necessary. It is a frustrating inconvenience to adjust it back when the vehicle is returned. I don't understand the reason for adjusting the positions to move my vehicle a hundred feet or so. More
by Phil
Employees Worked With
December 12, 2021
Charley is fantastic! Her dedication to making sure my Charley is fantastic! Her dedication to making sure my service was great made her stand out. I felt she empathize my my issue and got it resolved. I Charley is fantastic! Her dedication to making sure my service was great made her stand out. I felt she empathize my my issue and got it resolved. I purchased my car there and the overall service is fantastic. I love my car even more now. This is the second car I've purchased from. crown, I wouldn't go anywhere else. More
by snelson922004
Employees Worked With
