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Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

Chattanooga, TN

4.5
994 Reviews

994 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga - Service Center

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January 17, 2022

Bridgette Davis kept us alerted on the exceptionally long delivery (over three months) of our Jeep replacement rear axle, and offered any assistance she could add while we were down one vehicle. Crown has b More

by Sue Glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Sue, Thank you so much for your positive review! Providing top-notch service is so important to us, and we are so glad that Bridgette's efforts met your satisfaction. It is an honor to have your confidence and loyalty. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 16, 2022

Charly Gentry was a pleasure to work with. After resolving a non-functioning telephone number problem, communications were timely and appropriate. More

by dabber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing your positive review! We are pleased that Charly took great care of you. If you ever have any further questions or concerns, please do not hesitate to give us a call!

January 15, 2022

My goto place for Jeep needs . Charly Gentry has been very helpful in accomdating me . As usual they are very professional folks to work with. More

by Santosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are so glad that Charly and the team could consistently provide you with the quality service that you deserve! If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels!

January 11, 2022

Fast and reliable service. It took under an hour for my oil to be changed. More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Kristina, Thank you for your 5-star rating! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

January 11, 2022

Contacted Wes Overton by email about an issue with a lost wheel lock. He responded to my email with in 2 hours and made an appointment for me to bring the vehicle in. Unfortunately they did not have a maste More

by oorbear
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review! We are so glad that Wes and Cody took great care of you during your recent visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 08, 2022

Very please with the time that they had my truck and the follow up with responding to the text messages. Thanks again More

by ronaldwberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Dorris
Jan 10, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Ronald, Thank you for your 5-star review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

January 08, 2022

Wes Overton was super in getting us back on the road as our 2016 T&C started acting up. Great dealership with great and helpful employees. A big thanks to Trevor Turner for getting us to a great place to s More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Overton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, the shuttle man
Jan 10, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Paul, Thank you so much or your wonderful review! We are so glad that Wes and Trevor provided you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels- on behalf of the entire team!

January 07, 2022

Quick service all the way around. From scheduling thru the service itself, flawless. Thanks for the quick response. More

by Gmac4764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are so glad that our team could provide you with nothing less! It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 04, 2022

Brittany was very nice and didn’t only talk about cars and service but actually had a conversation with me and related to me as a person ! Very good & nice person ! More

by Deontetaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Deontetaylor responded

Brittany was very nice and didn’t only talk about cars and service but actually had a conversation with me and related to me as a person ! Very good & nice person !

Jan 04, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing the positive experience you had with Brittany! We are so glad that she provided you with great care throughout your visit. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

December 31, 2021

Service was quick, courteous, informative and affordable they stayed in contact with me about the issues my vehicle had More

by carriemurray153
Recommend Dealer
Yes
Employees Worked With
Charly Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Dorris
Jan 04, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Carrie, We are so glad that our team could provide you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. We thank you for your positive review and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns!

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