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Crown Buick GMC
Metairie, LA
2,421 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,421 reviews
July 06, 2021
Our third vehicle purchase from Crown. Always a good experience. Zachary was pleasant and courteous and answered all of our questions. We will continue to give Crown our business in the future. experience. Zachary was pleasant and courteous and answered all of our questions. We will continue to give Crown our business in the future. More
by CMUSC
Verified Customer
July 04, 2021
I took my car to the service department for oil change and tire rotation this morning, when I was driving back home I heard a strange noise and I stopped to check only to realize that on one of the wheels and tire rotation this morning, when I was driving back home I heard a strange noise and I stopped to check only to realize that on one of the wheels none of the nuts was secured , I could literally remove them with my hand. When I returned to the dealership to complain about what had happened instead of offering me an apology, the guy was rude and told me that mistakes happen. A mistake that could have put my children's lives and mine in danger is unacceptable. “Mistake” could be one..but they were all!! More
by lizethgina81
July 02, 2021
friendly personnel and very informed on what product they are selling. enjoyable process. This is my first time buying with Crown and a GMC. Beautiful car and rides very well. are selling. enjoyable process. This is my first time buying with Crown and a GMC. Beautiful car and rides very well. More
by normar1
June 30, 2021
First time buying a Buick....change our cars every 3/5 years...hope to be back soon ! years...hope to be back soon ! More
by castorianod
June 30, 2021
Everyone was very friendly and helpful . Our salesman Mr. Donald ( duck ) was so wonderful . Mr. Donald ( duck ) was so wonderful . More
by babin.jeannette1
June 28, 2021
Amazing customer service, great communication, and the only surprise was that the vehicle I purchased was perfect. This dealership is amazing, and I highly recommend working with Will. He’s fantastic! only surprise was that the vehicle I purchased was perfect. This dealership is amazing, and I highly recommend working with Will. He’s fantastic! More
by rochellelynn312
Employees Worked With
Will Montgomery
June 25, 2021
I have been dealing with crown for years and they always go above and beyond. go above and beyond. More
by cwalker126
June 22, 2021
Let's start by stating, Wayne Bourg, GM greeted us on arrival and introduced us to Joe Grego, salesman extrodinaire. Joe took the time to go over the features and explain our warranty options. Our entire arrival and introduced us to Joe Grego, salesman extrodinaire. Joe took the time to go over the features and explain our warranty options. Our entire experience was exceptional. We would highly recommend this dealership. More
by LOUIS8
June 22, 2021
Thanks for the service. Glad with my purchase of the RAV4 Toyota. I would purchase again here if the opportunity appears. Looking forward to get a detail of my vehicle as promised by the dealership. Toyota. I would purchase again here if the opportunity appears. Looking forward to get a detail of my vehicle as promised by the dealership. More
by feburi-14
Employees Worked With
Will Montgomery
