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Crown Acura Richmond

Richmond, VA

4.9
895 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 895 reviews

October 11, 2019

Stephen was a pleasure to work with in the purchase of our Acura RDX. He kept an eye out for us and when one that fit our needs came in, he called us immediately. He has followed up to check on us and mad More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Stephen Anokye-Boateng
October 10, 2019

This was an amazing car buying experience! Jackie was very knowledgeable and walked me through this buying process. I would highly recommend working with him More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Michael Schuler, Jackie Deshazo
October 10, 2019

Matt was amazing from start to finish. We worked with ny schedule and asked all the right questions to ensure I got the best deal! More

by Tamtams76
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Matthew Hammond
October 09, 2019

We found a car we liked online and went to test drive it with Kelcey. She was professional and accommodating at every encounter. Josh helped negotiate a deal we couldn’t refuse. Financing is usually the mos More

by Shine818
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Michael Schuler, Kelcey Thacker
October 09, 2019

Amazing Car Buying Experience I got to work with Jackie on buying a new Acura. It was a great experience. He made me feel comfortable, gave me all the information I needed to make More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Michael Schuler, Jackie Deshazo
October 08, 2019

Stephen was very attentive, responsive, and flexible to meet my needs. He was also great to be around and made my car buying experience enjoyable. More

by Pacheryl
Recommend Dealer
Yes
Employees Worked With
Stephen Anokye-Boateng
October 07, 2019

Couldn't be happier! Stephen called me as soon as the exact vehicle I was looking for was traded in! He made buying a car incredibly easy! Fantastic service! More

by JRO71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schuler, Stephen Anokye-Boateng
September 23, 2019

Awesome Salesman Jonathon Beard was very professional with the purchase of my Nissan Pathfinder. He went above and beyond the call of duty. As I was not ready to purch More

by Blueessence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Beard
Oct 02, 2019 -

Crown Acura Richmond responded

Thanks for the kind words about Jon We think he is pretty special as well Please keep the feedback coming and enjoy your beautiful new vehicle Crown Acura

September 12, 2019

Test Drive of 2017 NSX Thomson John was very prompt in replying to my text message and had a nice car ready for my inspection and test drive. He was very courteous, knowled More

by TonyT
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomson John
August 30, 2019

Excellent Sales Person I went to the dealership to look at a used Acura and ultimately ended up buying a used BMW from the Crown dealership next door. So, you're thinking h More

by egreen4325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelcey Thacker, Josh Alford, Kelcey Thacker
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