Crown Acura Richmond
Richmond, VA
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Stephen was a pleasure to work with in the purchase of our Acura RDX. He kept an eye out for us and when one that fit our needs came in, he called us immediately. He has followed up to check on us and mad our Acura RDX. He kept an eye out for us and when one that fit our needs came in, he called us immediately. He has followed up to check on us and made sure the car was in top shape when we brought it home. I highly recommend working with Stephen. More
This was an amazing car buying experience! Jackie was very knowledgeable and walked me through this buying process. I would highly recommend working with him very knowledgeable and walked me through this buying process. I would highly recommend working with him More
We found a car we liked online and went to test drive it with Kelcey. She was professional and accommodating at every encounter. Josh helped negotiate a deal we couldn’t refuse. Financing is usually the mos with Kelcey. She was professional and accommodating at every encounter. Josh helped negotiate a deal we couldn’t refuse. Financing is usually the most dreadful part but Mike made it quick and easy. More
Amazing Car Buying Experience I got to work with Jackie on buying a new Acura. It was a great experience. He made me feel comfortable, gave me all the information I needed to make I got to work with Jackie on buying a new Acura. It was a great experience. He made me feel comfortable, gave me all the information I needed to make a decision, and overall I am happy with my purchase. I enjoyed working with Jackie very much, and I would recommend him for anyone looking for a great car buying experience. Michael and Anthony were a pleasure to work with as well! They were very friendly and knowledgeable. More
Stephen was very attentive, responsive, and flexible to meet my needs. He was also great to be around and made my car buying experience enjoyable. meet my needs. He was also great to be around and made my car buying experience enjoyable. More
Couldn't be happier! Stephen called me as soon as the exact vehicle I was looking for was traded in! He made buying a car incredibly easy! Fantastic service! Stephen called me as soon as the exact vehicle I was looking for was traded in! He made buying a car incredibly easy! Fantastic service! More
Awesome Salesman Jonathon Beard was very professional with the purchase of my Nissan Pathfinder. He went above and beyond the call of duty. As I was not ready to purch Jonathon Beard was very professional with the purchase of my Nissan Pathfinder. He went above and beyond the call of duty. As I was not ready to purchase a new vehicle at the time when my 1998 Honda Accord would not pass emissions and it would cost $1800 to make it pass, I was in a panic. He told me not to worry and that everything will work out just fine. He relieved my fear, and in three days I was in My Nissan Pathfinder Platinum! Jonathon, you’re the best! Thanks for everything. Love my Nissan!!!!! More
Test Drive of 2017 NSX Thomson John was very prompt in replying to my text message and had a nice car ready for my inspection and test drive. He was very courteous, knowled Thomson John was very prompt in replying to my text message and had a nice car ready for my inspection and test drive. He was very courteous, knowledgable and exceptionally low key and very professional. I am often put off by high pressure sales techniques. Instead. Thompson knew I knew enough about the NSX to want to test drive it and was able to get a really good drive in to determine if the car was what I was looking for. The rest of the staff at Crown Acura was courteous and professional. Thanks again. A. Thomas More
Excellent Sales Person I went to the dealership to look at a used Acura and ultimately ended up buying a used BMW from the Crown dealership next door. So, you're thinking h I went to the dealership to look at a used Acura and ultimately ended up buying a used BMW from the Crown dealership next door. So, you're thinking how is that something good about the Acura sales person? Well, my sales person, Kelcey, was awesome. Even though she was at the Acura dealership she assisted with the test drive of the BMW and the paper work for the sale. She was friendly and knowledgeable and listened to me about what I was seeking in a vehicle and also on a personal level. Kelcey is great and I would highly recommend that you go an see her if you are in the market for a new Acura or are considering a used vehicle. More



