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Crown Acura Richmond

Richmond, VA

4.9
894 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 894 reviews

October 10, 2025

My salesman Chris Wren, did a fantastic job. He's extremely knowledgeable about the vehicles on the lot and displayed a true and honest sale. I really appreciate his professionalism and I will More

by Mrterrywade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wren , Anthony Easter, Matt Perry, Shaun Chapman, Kevin Johnson
October 10, 2025

Darrell was a great associate. He was very helpful. He also walked us through the process and made it easier for us. More

by Sabrina Jeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell
October 06, 2025

Lovely drealership, friendly staffs, nice cars. I drove 3hrs for a used car and it was worth the drive, I had great recommendations for food places after the paper work I had a nice and friendly More

by MarcoNoyola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burks, Wesley Hardaway
October 06, 2025

Appreciate the up front pricing and realistic time expectations, I don’t feel pressured to get add on services, if that changes I’ll take my business somewhere else More

by Unc03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
September 30, 2025

They were extremely patient as I figured out what needed to be done to get my car sell-able and gave me a great offer. I went with them and if I have to buy a car I'll be hitting Josh up for it! More

by Becca
Recommend Dealer
Yes
Employees Worked With
Josh Alford
September 30, 2025

Most friendliest workers I’ve ever had the pleasure of doing business with and the easiest car buying experience for me to date and all of this on a Saturday at that. More

by MsJayy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wren
September 17, 2025

Our service appointment was at 1:30. We were done before 2:30. The service tech was AMAZING. He took time explaining everything. More

by vgwcash1126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Wesley Hardaway, Jamel Chatman
September 15, 2025

The salesman Kedon Glidewell, the finance Manager Kevin Johnson and others that I had contact with were very professional and made my purchase stressless. Thank you More

by NCharles54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedon Glidewell , Anthony Easter, Kevin Johnson
September 14, 2025

The dealership has a knowledgeable staff and excellent salesperson and the service is top notch More

by Steelers#1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Wesley Hardaway, Shaun Chapman
September 13, 2025

Quick response to questions and concerns and resolved all issues quickly and retuned my car. Wiley was great in answering questions and getting the work done More

by Johnjay18s
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wiley Alford