Crown Acura Richmond

I had a great experience at Crown Acura leasing my new car. The team was helpful, professional, and worked with me to get a deal I felt comfortable with. They made the process smooth and straightforward, car. The team was helpful, professional, and worked with me to get a deal I felt comfortable with. They made the process smooth and straightforward, and I’m excited about my new Acura ADX! More

We have been dealing with Crown Acura for over 20 years. The cars are the best and the salesman and service staff are outstanding! The cars are the best and the salesman and service staff are outstanding! More

As soon as I opened the front door, every employee who was not already working with a client, welcomed me and made sure I was taken care of. KeiShaun was wonderful to work with, he answered every question was not already working with a client, welcomed me and made sure I was taken care of. KeiShaun was wonderful to work with, he answered every question I had and made sure I knew what was going on in every step of purchasing my car More

Salesman was helpful, friendly and was not pushy. Car was clean and presentable ( not found at another dealership ) Car was clean and presentable ( not found at another dealership ) More

We all have dealership stories and opinions. For me, this recent experience at Crown Acura Richmond was a winner in all respects. I went there to look at a recent trade-in for a test drive. I For me, this recent experience at Crown Acura Richmond was a winner in all respects. I went there to look at a recent trade-in for a test drive. I lucked out because Kedon Glidewell, Service Advisor, greeted me at the door. The showroom was buzzing with activity and I sensed some real positive energy throughout. Kedon was responsive, professional and knowledgeable in all respects and we ended up with a great deal. I drove home in a beautiful Dodge Durango at an incredible price by the day's end and couldn't be happier. Crown Acura has really perfected the buying and customer experience. Keep up the great work and ask for Kedon - you won't be disappointed! More

Good buying experience. Easy to work with and very knowledgeable of the car and it's features. Easy to work with and very knowledgeable of the car and it's features. More

Great customer service from the greetings to finalizing the purchase transaction. Did not feel pressured to make a decision. Knowledgeable staff answered all of my questions. A great experience overall. the purchase transaction. Did not feel pressured to make a decision. Knowledgeable staff answered all of my questions. A great experience overall. More

Very thankful for the employee that helped me. He was very knowledgeable, helpful and patient He was very knowledgeable, helpful and patient More