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Crossroads Ford of Sanford

Sanford, NC

4.9
337 Reviews

3251 Hwy 87 South

Sanford, NC

27332

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337 Reviews of Crossroads Ford of Sanford

August 12, 2026

The people at the dealership are kind abd helpful. This last used car is a disappointment though and I had to have a new set of tires within a few months. This should not be the case of a vehicle co More

by ccbagg63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember service department names, but they were good., Colin Watson
Aug 15, 2026 -

Crossroads Ford of Sanford responded

Hi, thank you for your feedback. We're disappointed to hear about your experience with your used car. We strive to provide top-quality vehicles and excellent service to our customers. Thank you for leaving feedback. Please reach out to us at (919) 775-2221 so we may identify ways to improve your experience.

August 03, 2026

From the moment I arrived I felt very comfortable at Crossroads Sanford, the staff was very friendly and welcoming. I was not immediately surrounded by salesman like I have been from other dealerships. More

by coommy724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Myles
Aug 05, 2026 -

Crossroads Ford of Sanford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2026

Very knowledgeable, friendly, willing to go the extra mile to get us in the truck, stayed late. Felt like family 😊 More

by missymatti170403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jana Walls and his teammate
Jul 16, 2026 -

Crossroads Ford of Sanford responded

Hi, our staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 17, 2026

They seem to work with you if you have to get in suddenly. If not, they can get you in as soon as possible which I appreciate More

by wstlouis43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Jun 20, 2026 -

Crossroads Ford of Sanford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2026

They all are the best of the best in all aspects of sales and service. More

by louistpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Wilsonf, Karen Cisneros, Alisha
Jun 20, 2026 -

Crossroads Ford of Sanford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2026

The service team did an outstanding job - friendly, professional, and truly interested in insuring my Bronco Sport is serviced with care. That is something important to me. More

by Kenneth Platt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Lay
Jun 20, 2026 -

Crossroads Ford of Sanford responded

Hi Kenneth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crossroads Ford of Sanford, Inc.. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2026

They offered me what I thought was a fair price for my trade. I wasn’t charged an outrageous price for the pick up that I wanted. More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Jun 20, 2026 -

Crossroads Ford of Sanford responded

Hi Charles, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

April 28, 2026

Great sale man and they took of us in a timely manner. The overall experience was great. More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Watson
Jun 19, 2026 -

Crossroads Ford of Sanford responded

Hi James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2026

The car salesman was very professional and not pushy. Highly recommend this dealership if you are in the market! More

by Jeremy Smith
Recommend Dealer
Yes
Employees Worked With
Chip Lay
Jun 19, 2026 -

Crossroads Ford of Sanford responded

Hi Jeremy, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2026

They are the best of the best in all aspects especially in sales and service. Thank you for being there for our purchase options. More

by louistpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Myles
Apr 14, 2026 -

Crossroads Ford of Sanford responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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